Ratings based on 58 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Very classy hotel with excellent service. Stayed for one night and had 6-course western dinner which was very good. The outdoor spa gets full view of Mt Fuji.
Fully deserved of 5-star review.
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 18 Aug 2024
This is a very nice hotel with very friendly staff. Only cons is not a lot of funny options at the hotel, but you could drive to other restaurants nearby.
by A verified traveler
Posted 26 Feb 2024
Extraordinary experience
Only westerner there
Staff incredible
Chef extraorfinary
by A verified traveler
Posted 25 Jul 2023
Beautiful location and very friendly staff. Dinner was excellent. Room was clean and comfortable. Our Japanese is horrible, and the staff knew just enough English for us to have a great experience!
by A verified traveler
Posted 2 Aug 2020 on Hotels
by A verified traveler
Very good
Posted 4 Mar 2019 on HotelsAmazing place and great hotel
by A verified traveler
Peaceful and scenic.
Posted 5 Nov 2018 on HotelsA nice area to be in but comparatively a little pricey.
by A verified traveler from Malaysia
Posted 24 Jul 2018
Pro: Hotel staffs very friendly and helpful. Very near to fruit park fujiya which allow us to explore more on the fruit trees. Onsen very kids friendly, got small plastic bath for kid. Got kids size Japanese wear. Nice and fine japanese dinner and breakfast. Nice night view.
Cond: Shuttle bus only available from station at 2:05 pm & 4:05pm. To station only at 9am and 11am. if you miss the shuttle bus have to take taxi around 1600 yen. Hotel room a bit old. Only one room key but the staff can open the door using their spare key after verification.
Recommended
for Everyoneby A verified traveler from Tokyo
This hotel offers beautiful view to Mt. Fuji
Posted 6 Dec 2017
Pros: Clean, comfortable spacious rooms. Great breakfast in Japanese style.
Cons: Everything is perfect!
Location: Visiting several local wineries made the highlight of this stay. The trip to Shosenkyou gorge is a must - it is a gorgeous Natural park!
The location is on top of a hill, thus one can enjoy beautiful view to Mt. Fuji and also great scenery at night.
The staff is extremely polite and helpful. he service is impeccable. Taking the open bath (rotenburo) while enjoying Fuji-san is a life-time memory!
