Ratings based on 26 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2023 on Hotels
2 out of 5
by A verified traveler

Posted 10 Dec 2022 on Hotels
There was no house keeping. It was supposed to have a pick up service, but they didn’t honor. I will not stay there again.
5 out of 5
by A verified traveler from Bromborough, UK

Posted 4 May 2020
Incredibly friendly staff, when I asked about the nearest shops I was given a lift into the town and back, a very kind gesture after a long day cycling to the area. Food was excellent and the onsen was lovely, amazing views of Fuji as well. Thoroughly recommended.
5 out of 5
by A verified traveler

Must get Dinner

Posted 25 Mar 2020 on Hotels
Get the dinner. Its worth it if you are visiting. Trust this
5 out of 5
by A verified traveler

Beautiful My Fuji View

Posted 11 May 2019 on Hotels
This is a very lovely hotel. We would definitely recommend it. The room was Japanese style, very comfortable and spacious. The onsen was very clean and relaxing. The staff don't speak much English but they were always so sweet and thoughtful, always using a translation app to explain everything. The only negative side is the location as it isn't easy to get there by public transportation, but they do provide a free shuttle service to and from the hotel to the bus stop. You just need to give them a call to make a reservation in order to be pick up at the bus station. If you don't speak Japanes, you can ask the staff at the tourist office to help you with making a call for you with your arrival time and there will be someone waiting for you at your arrival. All and all a very pleasant and great stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2019 on Hotels
4 out of 5
by A verified traveler

Posted 30 May 2018
Very nice authentic with amazing staff especially Front Desk Team was really helpful and kind.
5 out of 5
by Melinda

Couldn't Have Found A Better Place For Fuji

Posted 15 Jul 2017 on Hotels
We absolutely loved our stay! The staff was so friendly and helpful. The meals were TO DIE FOR! We stayed for four nights and I only wish we could have stayed longer! The rooms were very pleasant, the view from the ladies sauna was amazing. I have nothing but the best things to say about it!
4 out of 5
by Martin

Great getaway

Posted 9 Apr 2017 on Hotels
Lovely stay at an inn set in the trees above the lake. Excellent dinner and breakfast with friendly and attentive staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024 on Hotels
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