Ratings based on 175 Verified Reviews
4.4 Room cleanliness
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024 on Orbitz
The villa was beautiful, offering an exceptional view of Mount Fuji. The neighborhood was quiet and relaxing, making for a perfect stay.
by A verified traveler
Posted 13 Apr 2024
Overall is good but need to improve on check in process. Already done the pre-registration bug still need to key in the same information one by one for different person, snap a photo one by one, then continue by video call with customer service, very time consuming.
The property itself is nice and great view direct facing the Fujisan. We enjoy the BBQ on the balcony and jacuzzi inside the villa.
by A verified traveler
Posted 21 Mar 2024
everything is fine
by A verified traveler
Posted 19 Jan 2024
This property is very good, there is item that you want and can see Fujisan from the property. I recommend this for anyone who want a good view and convenient
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 16 Nov 2023
The property has a fantastic view of Mount Fuji and amazing amenities.
by A verified traveler
Posted 8 Oct 2023
チェックインする際のタブレットが部屋に置いてなく、カスタマーサービスに電話をかけない限り不具合で設置されてなかったことが分からなかった。一言メモでも、メールでももらえたらよかった。カスタマーサービスの方の対応はとても良かったです。それ以外は満足でした。
by A verified traveler
Posted 27 Aug 2023 on Hotels
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler
Posted 2 Jul 2023
The property was so quiet and clean. My family and I really enjoyed our stay.