Ratings based on 8 Verified Reviews
4.6 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2021
We’re a group of 7 adults and 6 children ages 0-8 yrs old. We stayed there for 2 nights with no intention of exploring other places. So we were just there to cozy up for Christmas with the family.
Pros. They set us up for 3 rooms but requested to have the 4th room opened and they accommodated us.
There are 4 bedrooms with 3 beds and a sofa bed each. Very spacious and clean. The sheets are clean and smell good. Each bedroom has its own toilet and bath and they are spacious as well. There is a powder room/toilet on the first floor which has a bidet and its cleanliness is superb.
The kitchen is well equipped. There are ample drinking glasses, mugs, spoons, forks, chopsticks, and plates. They also have pans and pots big enough for our family. They also have nabe pot and butane stove. Butane is free.
The living room is spacious. There is really ample space for kids to play around even indoors. There are also board games, jengga and cards provided.
The 2nd floor porch is spacious, and they set up the bbq in there which is pretty cool.
There were deers early in the morning as close as near their reception building.
I liked the privacy of the resort. It is situated at the end of the road so there are no passers by. I find it safe for kids to play outside the cabin. I wouldn’t have to worry about cars or strangers passing by.
Towels are rental and costs 100yen.
There are no toothbrushes.
Shampoo conditioner body soap are provided.
by A verified traveler
Posted 25 Nov 2019
The way to the hotel is a little bit narrow,
Better to go there by car.
Comment from Hotel Management
25 Nov 2019 by Step House Yamanakako, Hotel Management
Thank you for staying with us Cassie.
Have a nice trip in japan
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024
綺麗なログハウスで周りも静かでゆっくりできました
Comment from Hotel Management
26 Jun 2024 by ステップハウス, Hotel Management
ご宿泊いただき誠にありがとうございました。またのお越しをお待ちしております。
by A verified traveler
Posted 12 Jul 2023
2歳の子供と親子3人でログハウスに宿泊しました。
決して新しい建物では無さそうでしたが、
広くて開放感があり、
内装や音響設備も素敵で、
何より隅々まで手入れと掃除が行き届いていて感動しました。
床はベタベタしないし、埃も見当たらない。
キッチンもサビやカビ等無し。
ユニットバスも真っ白で水垢も無くピッカピカでした。
同価格帯の他のお宿やロッジは、色んな事に目を瞑らなくてはならない事が多いのに。
あまりにも綺麗なので女将さんに、感動した旨をお伝えすると「息子が潔癖なんですよー」との事。ありがとうございます!ご子息!!
建物だけでなく、芝生も綺麗に刈られているし、
子供が遊ぶ広場も広い、デッキにあるBBQ設備も清潔感があるし、、
お陰様で親子でゆったり、のんびり過ごせて癒されました。
また、女将さんに宿泊中お一人でご対応いただきましたが、お人柄がとっても素敵でした。
絶対また伺います!
ありがとうございました!
Comment from Hotel Management
13 Jul 2023 by ステップハウス, Hotel Management
この度はご宿泊いただき誠にありがとうございました。ご滞在を満足いただけて何よりでございます。またのお越しをお待ちしております。
by A verified traveler
Posted 9 May 2023
by A verified traveler
Posted 13 Dec 2021
by A verified traveler
Posted 1 Oct 2020