Ratings based on 572 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Room No. 556 the water pipe has problems. The water was running all night long.
by A verified traveler
Posted 20 Nov 2024
I enjoyed the onsen/hotspring. What a beautiful Mt. Fuji on sight!
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 8 Nov 2024
The staff at the hotel were extremely helpful when we needed assistance! The team at the Mt. Fuji hotel were very friendly and assisted us with whatever we needed. The view of Mount Fuji from the hotel was amazing! We ended up walking up the mountain to the hotel, as we did not initially know about the shuttle bus but that did not prove to be too difficult. We had a fantastic time at Mt. Fuji hotel!!
by A verified traveler
Posted 30 Oct 2024
Hotel is too old now and not functional. It should be rebuilt. location is the best for panorama view for Mt. Fuji and Lake Yamanaka.
by A verified traveler
Posted 28 Oct 2024
Our stay at Hotel Mt.Fuji was a good experience overall. Although the hotel is 60 years old, the rooms were clean and comfortable. The building could use some exterior renovations. The views of Mt Fuji were spectacular from the room and courtyard. The staff was friendly and helpful. The included breakfast was great. The dinner restaurants (only two) were a bit pricey but the food was very good. We really enjoyed the hot pools with magnificent views. The shuttle service to the bus stop at the bottom of the hill and back up was mandatory. There's no way you can hike up and down that hill to the hotel, There's a handful of places to eat and shop around the lake area. Nice and quiet retreat from the busy city.
by A verified traveler
Posted 28 Oct 2024
I feel I was half changed with this property. Swimming pool was not open, onsen were split into men and women so I couldn’t be with my girlfriend. They also were strict on tattoos which was nowhere on Expedia and nudity was required which again was not specified. Breakfast we had to wait 20 minutes to get into and then they had already run out of food in some areas 1 hour before it closed. Will be trying to be refunded partially for my stay
by A verified traveler
Posted 17 Oct 2024
Pros:It’s a nice hotel with helpful staff. The room's view is magnificent, the onsen is fantastic. Room is specious and clean.
Cons: the hotel is far from the main road but there is a shuttle that we haven’t aware of it, so we had to get a taxi to the hotel first day.
In total, we enjoyed our stay in the hotel mt Fuji.
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 19 Jul 2024
