Ratings based on 120 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shinjo
Posted 5 Dec 2021
I was excited to stay here because the picture advertised for the room. The picture of the room on the website had an amazing bathroom, a big room, and a massage chair. When I got to my room, it was nothing like what was shown in the picture. It also smelled heavily of chemicals when I entered the room. I won't be coming back here.
by A verified traveler
May be the 2nd/3rd ranked hotel in Yamagata
Posted 15 Dec 2019 on HotelsYamagata Kokusai Hotel in general is ok. It's less than 10 min walk from the Yamagata JR station. Near the hotel it should be the busiest area in the whole city. Perhaps one of the best choices in the city due to the fact that there isn't many modern and well-furnished hotels in the city. You simply can't compare this hotel with those modern and well-furnished in big Japanese cities such as Tokyo and Osaka. Ideal for "vintage lovers" or those wish to experience 80s/90s Japanese hotel design/style. The temperature in the room was too high and the exhaust fan didn't work. The service was ok and you can communicate with the staff with simple English and body language. A fairly good value hotel choice.
Comment from Hotel Management
9 Feb 2020 by Yamagata Kokusai Hotel, Hotel Management
Hello,
Thank you so much for your stay!
It's pretty good to know you liked our location&property.
As you said, We are different from other one in tokyo or osaka etc, We are try to be more 'local style hotel'.
But We apologize for the AC system.
Absolutly fix it up as soon as possible.
Again, We appreciate for your stay and this great review.
Hope to see you again in the future.
by A verified traveler from Louisville, KY
Posted 3 Nov 2019
This place was close to Yamagata Station and made for a nice centralized area to visit many Yamagata attractions. The room we stayed in was a fairly large size and had a good view with a massaging chair. The only complaints we had were that the hotel seemed a bit older and had an unusual AC system. You could turn it on/off and adjust the amount of air that blowed but it was up to the season/staff whether it was hot or cold air. We like the room to be a bit cooler in the evening and the air was already set to heat for the season according to the hotel. Otherwise the hotel was great and the staff were friendly. Yamagata has a different feel from Tokyo, take your time and enjoy it like the locals do. Yamadera is a 30minute drive, Mt Zao (or Okama Crater) just a little bit longer. You can also take a shinkansen south to Yonezawa and find a local restaurant to get some world famous Yonezawa Wagyu Beef.
Comment from Hotel Management
4 Nov 2019 by Wataru Okuyama, Hotel Management
Hello Wayne,
We appreciate for your magnificent review.
First of all, We apologize for the AC system.
Actually, This property was built about 20 years ago so
It can't change cool or heat air each room.
It's hard to fix up but We will try what we can.
And We're so happy to know that you could travel around the city.
We wish you had a great time.
Finally, We are truly grateful for staying with us, and for writing this great review.
We look forward to see you again in the great future!
Truly Yours,
by A verified traveler
Posted 30 Aug 2019 on Hotels
by A verified traveler from Yamagata City, Japan
Posted 24 Mar 2019
Very friendly staff.
Minimal but very clean, easy to use room.
Stayed here twice already, and I have no complains.
Coming back here again when I am in Yamagata.
Comment from Hotel Management
2 Apr 2019 by Reception, Hotel Management
Hello,
Thank you so much for your stay and nice feedback.
We're so happy to know that you've stayed with us two times.
We will maintain ourselves to surpass your expectations!
by A verified traveler
A hotel I would return to.
Posted 4 Jan 2019 on HotelsA good and cheap jotel even at new years, the staff were friendly and very helpful.
The bathrooms were not totally clean, seeing under the sink while in the bath was unpleasant but otherwise the facility was good, the bedroom was very comfortable and modern however i did have to ask for a softer pillow.
Its also very well placed, it is 5 to 10 minutes walk from the train station and immediately next to a coach station. It is also very close to a good number of bars and restaurants that you will need, as the hotel only serves breakfast.
Comment from Hotel Management
8 Feb 2019 by Reception, Wataru Okuyama, Hotel Management
Hello, guest
We're truly so happy for having your lovely review on us.
I'm very glad that you said our staff was friendly.
However, I deeply apologize for some of our points that made you disappointed.
We must inspect the bath rooms from every angle.
Again, We're truly grateful for your stay and this feedback.
Hope the experience will be the good memory for you.
Best Regards,
by A verified traveler
Posted 25 Dec 2018
Nearby Namba Station walkabout. Room is nice for 3. The only thing i find weird is they don't have any cupboard to put our clothes
Comment from Hotel Management
2 Jan 2019 by Wataru Okuyama, Hotel Management
Thank you so much for your great review!
I never thought We are nearby from Namba Station though..
Anyways, We really appreciate for your comment.
Hope We can see you someday.
by A verified traveler
Posted 4 Oct 2018 on Hotels
Comment from Hotel Management
28 Oct 2018 by Wataru Okuyama, Hotel Management
Thank you very much for your stay!
We truly appreciate for your feed back.
Hope We can see each other in the future!
by A verified traveler
Posted 25 Jul 2018
Hotel is very close to the train station. Very clean and comfortable.
Comment from Hotel Management
28 Jul 2018 by Reception Wataru Okuyama, Hotel Management
Dear Kelly
Thank you so much for your feedback!
We are very glad that your stay was comfortable.
We really would love to see you again!
by A verified traveler from Ottawa
Posted 24 Jul 2018 on Hotels
