Ratings based on 75 Verified Reviews

4.5 out of 5
86% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
4 out of 5
by A verified traveler from Rosemead

This traveler left a rating score only Posted 31 Oct 2024
5 out of 5
by A verified traveler

Posted 21 Oct 2024
This is a larger complex but it felt like a cozy ryokan throughout, especially in the rather large Japanese style room that I had. Staff speak little English but were friendly enough to work around my poor Japanese.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
Loved our room, the onsen was clean and relaxing. The food was great and the service was perfect.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Nice and clean room. Staff is very friendly and helpful too!
4 out of 5
by A verified traveler

Posted 3 Mar 2024
Great place to stay
4 out of 5
by A verified traveler from Hong Kong

Posted 6 Feb 2024
太多梯級，不方便長者行動
4 out of 5
by A verified traveler

Posted 27 Jan 2024 on Wotif
Very spacious and clean, staffs are pretty nice. Close to the ski area. A bit pricey.
5 out of 5
by A verified traveler

Amazing! Great traditional food. Lovely helpfull s

Posted 26 Dec 2023 on Hotels
This place was absolutely amazing. Staff was exceptional.Hotel was very clean and accommodating. They give you so much food. Dinner comes with probably 20 different pieces of food that is traditional. I ate food that i still don’t know what it was but it was prepared and displayed beautifully. Onsen was small but clean and great after a day of skiing. Would definitely come back.
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