Ratings based on 43 Verified Reviews

4.5 out of 5
88% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Location!

Posted 23 Dec 2023 on Hotels
Family ski trip. The hotel is across the road from Zao Chuo Ropeway and about 1 km from Zao Ropeway. Hotel provides pick up and drop off at bus terminal at arrival and check out. Futon style rooms are comfortable but toilets are small. Loved the outdoor onsen. Breakfast and dinner are provided. Overall, will stay again.
3 out of 5
by A verified traveler

Posted 4 Dec 2023
This hotel is under renovation and require to change hotel which wasting our time on the hotel transfer check-out and check-in of hotel. The location of the transferred hotel is rather far.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel will excellent service staff!

Posted 17 Dec 2017
Cons: Thicker futons.
Hotel was cleaning, onsen was good and the dinner provided was not too bad. Service staff was really great and helped to clear the snow off the car and load our baggages. The cons were that the room was a little small for 5 people, and the futon provided was too thin (almost felt like I was sleeping directly on the ground).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels
5 out of 5
by A verified traveler

藏王區域的良好住宿

Posted 31 Jan 2024 on Hotels
住宿環境整潔衛生, 距離便利商店和纜車中央口也非常近 工作人員非常積極熱忱, 但大廳總是充滿煙味,即使吸菸室也無法阻擋煙味飄散 雪具乾燥室空間不足,許多雪具只能隨便靠牆擺放
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2023 on Hotels