Ratings based on 120 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
INCREDIBLE ocean view, beautiful garden trail, large two bedroom with tatami space, public bath, free massage chairs. The hotel is not newer, but clean, quiet, good value for the price.
Front staff are very nice and helpful.
by A verified traveler
Posted 3 Dec 2023
Great place to stay close to the airport.
by A verified traveler
Beyond Legendary Service
Posted 29 Jul 2023 on HotelsTraditional Japanese inns (Ryokan) are known for exceptional service in caring for their guests; from greeting you upon arrival, through preparing the futon while dining, to wishing you well on your journey upon departure. In these respects Yakushima Green Hotel meets all expectations.
However, during our family stay the Yakushima Green Hotel staff exceeded all reasonable expectations.
Dinner at the hotel was our first experience with a traditional, high class Japanese meal (washoku). The meal was exquisitely prepared and, as my older daughter stated, was such a work of art it seemed a shame to eat it. Although the rest of us relished the experience of trying new things (there were no less than 9 separate dishes) my younger daughter was overwhelmed to the point of tears.
After I took her back to the room the staff took the time, despite my poor Japanese language skills, to understand my daughter’s feelings and plan for a much simpler breakfast.
1,500 characters is insufficient to properly express my gratitude to the staff and give a full detail of their efforts to ensure a comfortable stay and an enjoyable experience.
For this incredible service the staff at Yakushima Green Hotel have earned the highest praise!
by A verified traveler
Posted 16 Jul 2023
The hotel staff were very nice and helpful. However, the facilities are outdated (especially the bathroom and toilet) that it was inconvenient during the stay.
by A verified traveler
Posted 16 Mar 2020
Amazing and very helpful staff, amazing view on the sea and one of the best dinner.
by A verified traveler
Wonderful hotel and staff
Posted 27 Jan 2020 on HotelsVery good and very friendly staff. The room was kept clean. Breakfast was good. Staff was very attentive and engaging. Great location, easy access to the national park and close to the Toppy rocket jetfoil.
by A verified traveler from Palo Alto, CA
Posted 31 Mar 2019
The staff were very helpful though they don’t speak English. I suggest you have your google translate apps handy. If possible install a Japanese keyboard so that they can give you the answer on your phone. The ocean view in the room is most pleasing. Location of the hotel is about 30 min from the ferry port or 15 min from the airport. If you plan to have a rental car, that should easy. Internet in the room is sporadic, this is the room for improvement. Overall, a pleasant stay.
by A verified traveler
Posted 26 Mar 2019
Quiet and modest hotel in the area. Very friendly and warm service from the staff. Hotel is a bit dated but well maintained. Lovely ground overlooking the sea. About 30 min walk from Anbo town and harbour, but you can take a bus to town from the stop near to the hotel.
by A verified traveler
Posted 17 Nov 2018
I'd highly recommend this hotel for anyone who is planning to Yakushima. Every one of the hotel staff was full of hospitality and had an eye for details.
by A verified traveler
Posted 2 Oct 2018 on Hotels
The location is very nice. You could see the sea from the hotel. There are a store and restaurant in walking distance. The futon isn’t comfortable for who’s used to soft bed.
