Ratings based on 87 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Mateo
Posted 13 Nov 2024
by A verified traveler from The Woodlands
Posted 5 Jun 2024
Friendly staff and excellent service. Very nice property with spacious villas. Restaurant catered to our vegan diet. Good location from where to explore the island. Will return and highly recommend.
Comment from Hotel Management
14 Jun 2024 by sankara hotel & spa Yakushima, Hotel Management
Thank you very much for your stay.We are also very grateful for the kind comments you left us immediately after returning.We are pleased that you enjoyed our hotel's restaurant and cuisine.Yakushima is beautiful in every season.We hope you will come back to experience the different seasons.When you do, please let us know.All our staff look forward to welcoming you back.
by A verified traveler
Posted 25 May 2024
Excellent stay; the staff was extremely attentive. The room and facilities were beautiful and comfortable. The food was excellent.
Comment from Hotel Management
1 Jun 2024 by sankara hotel＆spa Yakushima, Hotel Management
Thank you very much for your stay.We are also very grateful for the kind comments you left us immediately after returning.We are pleased that you enjoyed our hotel's restaurant and cuisine.Yakushima is beautiful in every season.We hope you will come back to experience the different seasons.When you do, please let us know.All our staff look forward to welcoming you back.
by A verified traveler
Posted 16 Apr 2024 on Orbitz
Sankara was a perfect oasis of peace and tranquility on Yakushima Island. The service was impeccable. Everyone knew who we were and the villa we were staying at. So polite, gracious and helpful. The facilities were top notch and the spa was wonderful. We sampled the massages and facial treatments. Amazing experience. Dinner options were perfect. We were very impressed. My only complaint was the breakfast got a little repetitive and boring.
We will definitely return.
Comment from Hotel Management
17 May 2024 by sankara hotel & spa Yakushima, Hotel Management
Thank you very much for your stay.We are also very grateful for the kind comment you left immediately after returning.We always strive to provide attentive hospitality from the time you make your reservation, to your arrival and departure.Thank you for taking the time to share your feedback with us despite your busy schedule.As the seasons change, the way you enjoy Yakushima and the cuisine also change, so we hope you will come back in a different season.
by A verified traveler
Highly recommend! You won’t be disappointed!
Posted 2 Apr 2024 on HotelsIncredible place! The hotel staff were amazing, very friendly and on point. They didn’t miss a beat. They helped us arrange a rental car through their property, dinners, and hiking tours. They have a spa on site which is great. We were lucky enough to get sunshine both day we were there but had we been “rained in” it’s a perfect place to lounge and relax. We had the smaller room and this room was NOT small at all! Highly recommend!!!!
Comment from Hotel Management
17 Apr 2024 by sankara management team, Hotel Management
Thank you for your stay with sankara hotel&spa Yakushima and wonderful review and stars to us. There are so much more to show you and let you explore in this amazing island. Please come back in the future and we'll have more surprises next tie you stay with us. Thank you again for staying with us. Sincerely yours,
by A verified traveler
Amazing
Posted 1 Dec 2023 on HotelsEverything about our stay was amazing. Sankara was easily one of the best hotels we have ever stayed in around the world. They made our honeymoon incredibly special.
Comment from Hotel Management
15 Dec 2023 by sankarahotel spa YAKUSHIMA, Hotel Management
Thank you for your wonderful review and your stay with us. We feel very much honoured to receive such a great comments on various scenes during your stay. please come back for different season and we would love to share with you more charms about this amazing island. Thank you again for your review on us.
by A verified traveler
Posted 9 Nov 2023
Great
Comment from Hotel Management
24 Nov 2023 by sankara hotel&spa 屋久島, Hotel Management
Thank you for your stay with sankara hotel&spa Yakushima and wonderful review and stars to us. There are so much more to show you and let you explore in this amazing island. Please come back in the future and we'll have more surprises next tie you stay with us. Thank you again for staying with us.
by A verified traveler
Excellent hotel
Posted 15 Aug 2020 on HotelsExcellent hotel, we felt taken care of from the airport pickup throughout our 2-night stay. They recommended a tour guide to go hiking in the forest, which was super helpful. The pool and the food was amazing (both the a la carte and prix fixe menus).
Comment from Hotel Management
19 Aug 2020 by sankara management team , Hotel Management
Thank you for your recent stay with us and we are so thrilled to hear such a great review. We are always trying to meet and exceed guests expectation. It was the perfect season for enjoying our outdoor pool with its view, so we are very happy that throughout of your stay, you have enjoyed Yakushima and our resort very well. We look forward to welcoming you back for another season too.
by A verified traveler
Amazing
Posted 31 Jan 2020 on HotelsVery helpful and attentive staff. Excellent service and the hotel itself is amazing! The food at the hotel was exceptionally delicious.
by A verified traveler
Fantastic service on a unique island
Posted 21 Nov 2016 on HotelsSankara is a great choice for yakushima, and my recommendation for anyone traveling there. The service is top flight. Our butler/concierge Sam was helpful, joyful, and outright hospitable with just the rain got amount of fussing-he intuited our needs perfectly. Food is fantastic-seafood fresh and prepared with nuance. The young (very young!) pastry chef is not only a genius, but sweet-she has an amazing career ahead of her. Bacon (breakfast) is of note. All this because half pension is included. Room is large and comfortable which is not of little mportance with all the rain n that yakushima gets. Bravo!
