Ratings based on 640 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Pool and hot tub is 24hrs. Quick easy check in. Rooms are spacious.
Comment from Hotel Management
23 Nov 2024 by Louis G, Hotel Management
Dear Natalie:Thank you so much for your feedback, it is very important to us, we are delighted you enjoyed our 24 hour indoor pool and hot tub and our beautiful, modern and comfortable rooms.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Louis G, Hotel Management
Dear Lorenzo:Thank you so much for your feedback, we appreciate it. We're happy you had a great stay!!!
by A verified traveler
Posted 18 Nov 2024
Na
Comment from Hotel Management
18 Nov 2024 by Louis G, Hotel Management
Dear Chuck:Thank you for your feedback!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Louis G, Hotel Management
Dear Qeyonna:Thank you so much for your feedback, we are glad you had a wonderful stay with us!
by A verified traveler
Posted 17 Nov 2024
👍👍👍👍
Comment from Hotel Management
17 Nov 2024 by Louis G, Hotel Management
Dear Oscar;Thank you or your rating, we appreciate your feedback!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Louis G, Hotel Management
Dear Carlos, Thank you for your rating , we appreciate your feedback!!!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Louis G, Hotel Management
Dear Melissa:I am so sorry we did not meet your expectations, obviously something went wrong during your stay and we apologize for that. Thank you for your feedback as it is very important to us.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Louis G, Hotel Management
Dear Deborah:Thank you so much for your rating we appreciate it! It looks like we exceeded your expectations!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Louis G, Hotel Management
Dear Michelle:Thank you so much for your feedback, we appreciate it!
by A verified traveler
Posted 5 Nov 2024
Front desk staff was very disappointing. Never been to a hotel that doesn't greet you as you come in or leave. A simple good morning or good night would be nice.
Comment from Hotel Management
6 Nov 2024 by Louis G, Hotel Management
Dear Freddy:Thank you so much for letting us know about your stay, I am sorry my staff was not attentive, I assured you this is not how we conduct business, I will use your feedback for training purposes.
