Ratings based on 831 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Excellent customer service! We encountered multiple staff members that went above and beyond!
Comment from Hotel Management
20 Nov 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you again soon.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. Please know that we do appreciate your feedback, and hope to see you again!
by A verified traveler
Posted 4 Nov 2024
Very disappointed that the room did not have a jetted tub which is what we paid for the upgraded room for.
Comment from Hotel Management
5 Nov 2024 by Front Desk Team, Hotel Management
I'd like to apologize for that room type not being available for you. You can contact our hotel and speak with management. Again our apologies and for your inconvenience.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you soon!
by A verified traveler
Posted 12 Oct 2024
Fence around property is a sign 😀
Comment from Hotel Management
14 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you soon.
by A verified traveler
Posted 7 Oct 2024
Fun pool for the kids 😁
Comment from Hotel Management
8 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review and that you enjoyed our amenities. We appreciate your feedback and hope to see you again!
by A verified traveler from Patuxent River
Posted 3 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you again!
by A verified traveler from Issaquah
Posted 1 Oct 2024
When we arrive (12 am) we got our room on 2nd floor. The floor was dirty with vomit. In the next mornint when we left the vomit was stil there. That wasn't nice
Comment from Hotel Management
2 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. And for the inconvenience, I'd like to apologize and let you know that staff was notified of this and we hope you give us another chance next time your in town. Have a great day!
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and hope to see you soon!
