Ratings based on 828 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Hard working staff.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Short stay, but the hotel provided everything we needed. Clean, nice service, and great location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Very efficient and friendly staff. Quiet, comfortable room.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Everything was the way it should be. Clean and nice. Excellent service.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Oct 2024
5 out of 5
by A verified traveler from Lake Tapps

Posted 14 Oct 2024
The area is safe and we stay here because other area in town have felt scary with the homeless.
1 out of 5
by A verified traveler

Posted 14 Oct 2024
We had problems with finding where to park to check in. There was someone running up and down the hallway at 10 at night. In the morning someone tried to get into our room. Thank God we had the safety latch on so they couldn't get in. Didn't announce themselves. Wasn't house keeping. Called the front desk and got a very blasé answer of "we will let housekeeping know." Checked out immediately because I didn't feel safe. The front desk was very bank faced and said they let house keeping know. No apology. No empathy. No politeness. I would love to be contacted by management to discuss this further. We will not be staying there again.
4 out of 5
by A verified traveler

Posted 9 Oct 2024
Everything except bed and pillows. Pillows were ultra cheap