Ratings based on 66 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Birmingham
Posted 11 Nov 2024
As I've never been to Lanzarote booked a last minute flight wothout accommodation. My first experience of thisnisland was Palmeras Gardens. Tbf, it was the only place that was for under 100quid.
I was greeted in Reception by the wonderful and charming Celia. She was really attentive, supporting and had a positive energy about her. I really enjoyed the apartment and seating area out the front. This propert was only available for 1 night but after the 2 subsequent evenings elsewhere at another location, I really wosh Palmeras Gardens had an available let for my total of 3 nights.
I travel frequently and hate being around the "typical" brits in resorts. I didnt k lw what to expect of Lanzarote but didn't realise it was basically a resort island. Resorts and paclage holidays aren't my cup of tea and i am so happy i found Palmeras Gardens. It was a nice quiet location situated under Montaña Roja, i walked this various ti.es and would recommend this location and set of holiday lets.
by A verified traveler
Posted 5 Oct 2024
Clean. Spacious
Comment from Hotel Management
6 Oct 2024 by The Palmeras Garden Team, Hotel Management
Good morning,We are happy you had a good time with us, thank you for your nice comment.
by A verified traveler
Great location
Posted 19 Jul 2024 on HotelsGreat location for peace and quiet but within comfortable walking distance of main areas if required
Our bungalow was spotless and well equipped and the staff very friendly
Comment from Hotel Management
19 Aug 2024 by The back office department, Hotel Management
Thank you very much for your feedback.We will be very happy to see you again at Palmeras Garden! :)
by A verified traveler
Roaches, extra charge for AC
Posted 26 Jun 2024 on HotelsRoaches in the room..they leave you roach spray to handle the issue.
No AC, it's extra charge to get the remote for it, which also means no fan. Wasn't an issue for me, until I sprayed the roach spray and there was zero air circulation
Otherwise location is very good and room was nice
Comment from Hotel Management
19 Aug 2024 by The back office department, Hotel Management
Dear Guest,Thank you very much for your comment. All reviews help us improve and offer better service to our customers. We are deeply sorry that your stay at Palmeras Garden did not meet your expectations. Please note that the air conditioning is not specified as "included" in Expedia webpage. We also have an external company that control monthly any insects problems that may occur.We hope that, despite this inconvenience, you enjoyed your stay with us, and we hope to see you again in the near future at Palmeras Garden.However, we remain at your disposal for anything you may need.Sincerely,
by A verified traveler
Great place. Lovely people
Posted 18 Apr 2024 on HotelsLoved it all. Will keep on going back like we do now.
Comment from Hotel Management
18 Apr 2024 by The Palmeras Garden Team, Hotel Management
Thank you very much for your nice words!! See you next time!
by A verified traveler
Posted 31 Mar 2024
We had a fantastic stay 24 to 31 march 2024. The lady on reception was so kind and helpful. Nothing was too much trouble. That also goes for the pool bar ladies and the guy's at the Arena bar. So friendly and food was spot on. The bungalow was spotless as were the outside area's. Lovely seafront walk to other areas too. Would definitely stop here again. I would highly recommend this lovely place.
Comment from Hotel Management
10 Apr 2024 by Emilio, Hotel Management
Many thanks for your kind words!! Celia is going to be happy to hear it.All the best and see you next timeThe Palmeras Garden Team
by A verified traveler
Fab times
Posted 19 Mar 2024 on Hotels Love it here. Nothing too much trouble. Would not stay anywhere else.
Comment from Hotel Management
19 Mar 2024 by The Palmeras Garden Team, Hotel Management
Thank you very much for your very nice comment!. We are very happy that you had a wonderful time. :)
by A verified traveler
Posted 6 Mar 2024
Excellent for people with limited mobility
Comment from Hotel Management
8 Mar 2024 by Emilio, Hotel Management
Thank you very much for your nice comment.We hope to see you back soon.The Palmeras Garden Team.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by The Palmeras Garden Team, Hotel Management
Many thanks for your nice feedback!
by A verified traveler
Posted 3 Nov 2023
The staff were fantastic. The bungalow was lovely and comfortable and clean. The only negative was that the wi-fi was a bit temperamental
Comment from Hotel Management
14 Nov 2023 by The Palmeras Garden Team, Hotel Management
Many thanks for your kind comments! We are happy that you had a good time.Until next time!
