Ratings based on 538 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
It was nice.
by A verified traveler from Lindsborg
Posted 25 Oct 2024
Nice, clean, and big rooms.
by A verified traveler
Posted 20 Jun 2024
This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
by A verified traveler
Good value
Posted 16 Apr 2024 on HotelsBed was a hard, safe place, good value
by A verified traveler
Posted 29 Mar 2024
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
by A verified traveler
8 is the score. Everything was fine.
Posted 23 Mar 2024 on HotelsIt was fine, blasted hot, pool was nice.
by A verified traveler
Okay place to stay in the area.
Posted 24 Feb 2024 on HotelsIt was a good enough place to stay two nigts for the activities we did around the area.
by A verified traveler
Posted 21 Feb 2024
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am.
We had a tour book at 7:00am for Calacmul.
No breakfest.....
by A verified traveler
Posted 16 Feb 2024
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
by A verified traveler from Murray
Posted 1 Sep 2023
Comment from Hotel Management
6 Sep 2023 by Hotel Maya Balam, Hotel Management
Gracias por sus comentarios.
