Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The property was so clean and organized. It could be more options for foods.
Comment from Hotel Management
25 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear guest,Thank you for the time taken to share your experience of staying with us.We are thrilled to know that you valued the pristine condition and organization of our resort.While you were pleased with many aspects of your stay, we understand that you desired more variety in our culinary offerings. Our resort features a diverse range of dining options, with 16 restaurants serving everything from Mexican and Spanish cuisine to seafood and Italian specialties. Our aim is always to cater to a wide array of tastes, and we regret if we fell short of this during your visit.We are delighted that our commitment to cleanliness and guest service met your standards, ensuring a comfortable and enjoyable experience. It is our hope that the picturesque setting and the extensive facilities provided an enriching backdrop to your stay.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Barceló Maya TropicalManagement
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Barceló Maya Tropical, Hotel Management
Dear Ms. Michelle,Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are delighted that you enjoyed your stay among us. Kind regards,
by A verified traveler
Posted 20 Nov 2024
Wonderful place to relax and reset from the chaos of daily life!
Comment from Hotel Management
20 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Barceló Maya TropicalManagement
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Barceló Maya Tropical, Hotel Management
Dear guest,Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are delighted that you enjoyed your stay among us. Kind regards,
by A verified traveler
Posted 16 Nov 2024
6 resorts connected together as if it was 1 HUGE resort, walked 10000 steps a day without feeling repetitive. Loads of activitys ( bowling / mini golf / go carts / flowrider surfing / movie theater) there is a mall on the property as well as a mini market where locals sell their product. food was great and staff were attentive, the french restaruant at the pallace was some of the best food ive ever had. I will defenitly be going back to this property. TEQUILA!
Comment from Hotel Management
16 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear Mr Cole,Thank you very much for this kind review.We are thrilled to hear that your stay at Barceló Maya Tropical - All Inclusive was met with such satisfaction across all aspects.We are delighted that you enjoyed the vastness of our connected resorts, the variety of activities such as bowling, mini golf, go-karts, flowrider surfing, and the movie theater, as well as the convenience of having both a mall and mini market within our property. It is wonderful to know that our cuisine delighted your palate, and that the service provided by our attentive staff contributed to your positive experience. We are especially proud that the French restaurant at the Palace left such a lasting impression with its exceptional culinary offerings. Your commendation of the room cleanliness, hotel condition, service, and room amenities truly means a lot to us.We look forward to seeing you again soon.Best regards,Barceló Maya TropicalManagement
by A verified traveler
Posted 13 Nov 2024
Wonderful.
Comment from Hotel Management
14 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,Barceló Maya TropicalManagement
by A verified traveler
Posted 11 Nov 2024
The scenery
Comment from Hotel Management
12 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear Sir, Thank you for sharing your experience with us.We regret to hear that your visit to Barceló Maya Tropical did not meet your expectations in certain aspects. Our team is dedicated to ensuring that every guest has an exceptional stay, and it appears we fell short during your visit. We hope we will have the opportunity to see you again in the future. Best regards,Barceló Maya TropicalManagement
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Barceló Maya Tropical, Hotel Management
Dear Mr. Richard,Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are delighted that you enjoyed your stay among us. Kind regards,
by A verified traveler from Harvard
Posted 9 Nov 2024
We absolutely loved this place!
Comment from Hotel Management
10 Nov 2024 by Barceló Maya Tropical
Management, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Barceló Maya TropicalManagement
by A verified traveler
Posted 7 Nov 2024
Very nice!
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,Barceló Maya Tropical, Management
