Ratings based on 129 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
At least 15 mins walk to nearest train stations near university. but a lot of small food outlet.
Too many glasses in room affecting sleep quality..
Comment from Hotel Management
10 Nov 2024 by 香奈爾客房部, Hotel Management
Thank you for coming and leaving your message. Please forgive us for the poor service. Thank you.
by A verified traveler
Posted 25 Apr 2024
not real
Comment from Hotel Management
17 Jun 2024 by 香奈爾客房部, Hotel Management
感謝您的入住與肯定，我們會繼續努力，創造一個讓所有旅客都滿意的住宿環境。香奈爾新莊館客房部經理郭僡淇敬上
by A verified traveler
Posted 6 Dec 2023
Comment from Hotel Management
17 Jun 2024 by 香奈爾客房部, Hotel Management
感謝您的訂房與肯定，我們會繼續努力，不斷提升所有服務品質，期待能有機會再為您服務，謝謝您。香奈爾新莊館客房部經理郭僡淇敬上
by A verified traveler
Posted 24 May 2023
The condition of the room was reasonable for the price; however, the smelled of smoke and really needed a good airing.
Comment from Hotel Management
6 Jun 2023 by 香奈爾客房部, Hotel Management
Thank you for your stay and comments, we will try to improve the problem of smoke smell, please forgive us, look forward to serving you again.Motel Surreal
by A verified traveler
Posted 30 Apr 2023
Place was great and quiet. Walking distance to a lot of food places. Grocery store is about 2 blocks away which is also convenient.
Comment from Hotel Management
1 May 2023 by 香奈爾客房部, Hotel Management
Thank you for your stay and affirmation, and look forward to having the opportunity to serve you again.Surreal Motel
by A verified traveler
Posted 26 Dec 2019 on Hotels
Comment from Hotel Management
5 Jan 2020 by 香奈爾客房部, Hotel Management
感謝您選擇入住本飯店，感謝您的支持和肯定，期待您再度蒞臨。
香奈爾新莊館客房部副理 郭僡淇敬上
by A verified traveler from Seattle
Posted 7 Nov 2019
Very large bathroom was great!
Location is ok; no sidewalks, but reasonable walking distance to university and university train stop. This is a true "motel", where cars drive up a ramp and park next to their rooms. You will hear tires squealing throughout the day, and if you approach as a pedestrian you must enter the garage, and there is a faint whiff of car exhaust throughout. There is no lobby to speak of. So pretty bare-bones, but well priced!
Comment from Hotel Management
8 Nov 2019 by claire, Hotel Management
Thank you for chose our motel, thank you for your comment, we are looking forward to seeing you again.
by A verified traveler
Posted 14 Apr 2019 on Orbitz
Comment from Hotel Management
18 Apr 2019 by Claire, Hotel Management
感謝您入住本旅館，感謝您的支持和肯定，期待您再度蒞臨。
by A verified traveler
Posted 4 Aug 2024 on Hotels
很好
Comment from Hotel Management
22 Aug 2024 by 香奈爾客房部, Hotel Management
感謝您的訂房與肯定，我們會持續努力，不斷提升服務品質，為所有的旅客提供更滿意的體驗，期待能有機會再為您服務，敬祝健康平安。香奈爾新莊館客房部經理郭僡淇敬上
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by 香奈爾客房部, Hotel Management
感謝您的訂房與肯定，我們會持續努力，不斷提升服務品質，為所有的旅客提供更滿意的體驗，期待能有機會再為您服務，敬祝健康平安。香奈爾新莊館客房部經理郭僡淇敬上
