Ratings based on 173 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Great ambience, prompt service.
Comment from Hotel Management
12 Dec 2024 by 新北新莊凱悅嘉軒酒店, Hotel Management
親愛的Karen ，感謝您選擇入住新北新莊凱悅嘉軒酒店，能獲得您的五星評論與分享，對於酒店團隊是份莫大的鼓舞，感謝您與我們分享對於酒店的肯定，更期待您的再次蒞臨。
by A verified traveler from SAN FRANCISCO
Posted 27 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Very friendly and helpful staff
Comment from Hotel Management
21 Nov 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
We greatly appreciate your fantastic feedback, in which you gave us a score of 05 out of 05 following your recent stay. We are delighted to learn that our friendly staff provided you with the service you expected. Once again, thank you for staying with us. We look forward to welcoming you back soon! Sincerely.
by A verified traveler
Posted 25 Sep 2024
One of newer hotel close to Metro with nice gym and pool
Comment from Hotel Management
9 Oct 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear JohnnyThank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon. Hyatt Place New Taipei City Xinzhuang
by A verified traveler
Posted 29 Aug 2024
Quiet place away and still convenient to go out
Comment from Hotel Management
9 Oct 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Mu Ting Thank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon. Hyatt Place New Taipei City Xinzhuang
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Anonymous We greatly appreciate your fantastic feedback, in which you gave us a score of 10 out of 10 following your recent stay. We are delighted to learn that our friendly staff provided you with the service you expected. Once again, thank you for staying with us. We look forward to welcoming you back soon! Sincerely.
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Donglee Thank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon.
by A verified traveler
Posted 18 Jul 2024 on Travelocity
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Frank Thank you for publicly sharing your review. Your positive feedback is the greatest encouragement for our entire team. We will continue to improve our service quality to provide every guest with a comfortable experience. We look forward to welcoming you back.
