Ratings based on 83 Verified Reviews

3.8 out of 5
84% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Nov 2024
Older property. Some sections renovated well, others not so much. The staff met were exceptionally professional and polite. Meals were mediocre but breakfast and dinner were included with the room fee. Facilities (bath areas) were not opened during times advertised on some days, they were open when tour groups were at the hotel (my stay was not part of a tour). Not a bad experience but not a great value for the price paid.
4 out of 5
by A verified traveler from New York

Posted 19 Oct 2023
huge, old-school, noisy, package-tour oriented hotel. felt like a throw back to a bye-gone age. Average food served in shifts. (However, nice Balinese restaurant trainees made us feel welcome).
2 out of 5
by A verified traveler from 菲律賓

Hotel is old and run down-

Posted 18 Aug 2018 on Hotels
Hotel is old and run down, Their main focus is foreign tour groups, loud noisy and rooms very work out. Doors don't close flush - so loud guests can be heard, Walls very thin so can hear people talking next door.
4 out of 5
by A verified traveler from Taipei

Posted 27 May 2018
Excellent location for exploring the area. Very spacious bedroom with stunning views though thr room was a little old-fashioned. The hotel has seen better days...it felt a little 'tired'...nevertheless I thotoughly enjoyed my stay.
5 out of 5
by A verified traveler

Hotel with nice spa room & incredible kind service

Posted 9 Apr 2018 on Hotels
We, family with kid, stayed at the hotel for 1 night in a spa room. The big hot tube was great to relax after some nice hiking. The location is good between Alishan and Sun Moon Lake. The staff has been incredibly helpful and with kindest service. We forgot something at the hotel and they were of enormous help to get it back to us.
Comment from Hotel Management
14 Apr 2018 by 客務部, Hotel Management
Hello, thank you for your visit, and your appreciation, we will continue to work hard
4 out of 5
Recommended
for Everyone
by A verified traveler from kl

Posted 29 Dec 2017
comfortable hotel up the hill with hot spring facilities experience.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2017 on Hotels
5 out of 5
by A verified traveler

Posted 20 Oct 2024
東埔地區大飯店,我們住頂級雙人房,房間設備有年代感,浴室洗澡排水設計不良,會導致洗手台下方地板一直濕濕的這點有些扣分,還有整晚流水聲不確定是山泉水還是有人洗澡的水聲,如果怕吵的可能不太好入眠,晚上餐點真的讓我們驚艷,早餐就普通。另外一提,晚上還有原住民舞蹈表演很歡樂,讓晚上無聊的人增添一點樂趣。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024 on Hotels