Ratings based on 32 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2020 on Hotels
by A verified traveler from Singapore
Posted 20 Sep 2019
Just next to Xining Railway Station. Great for folks whowant to take train to Lhasa. Otherwise, not much food and shopping nearby. You have to walk about 20 minutes along Jianguo Road to do that. Front desk staff are very helpful. They can help you to print Tibet Visit Permit for RMB20 per page. You can also store your big luggages at the hotel if you want to travel light around Qinghai Lake and Chaka Salt Lake. I would highly recommend you to do that to get climatised before your Tibet trip.
by A verified traveler from Denver
Posted 20 Sep 2019
Staff were wonderfully helpful, even with a significant language barrier. Beds rock hard.
by A verified traveler
Posted 18 Sep 2019 on Orbitz
The hotel is walking distance across the Xining railway station. Very convenient
by A verified traveler from Tokyo, JP
Posted 5 Aug 2019
There are no latch locks or deadbolts on the door, so I didn’t feel super secure. The bathroom ceiling has black mold. They tried to paint over it rather than fixing it properly. It’s really toxic. The windows face inside to a tacky courtyard. Neighboring guests are really loud, and some smoke cigarettes in the hallway. I requested a nonsmoking room, but my room came with an ashtray. The bed is hard.
Service is awful. I don’t expect people to speak English, but a Ni Hao would be appreciated. Upon check in, I had to fight my way past other customers who thought they could cut in front of me, and the staff member was disorganized and had terrible breath. On check out, I thought things might be getting better, as I greeted the two ladies with No hao and they repeated the same. I was about to head out the door when they called me back suddenly. She spoke into a translation app and showed me some text about the housekeeper not being able to find “facecloths and goblins.” Uh, what? I showed her a picture of a goblin because this was pretty silly, but she waved her hands no. I used my translator to explain that all towels are in the room. One might be on the bed. In the five minutes between me leaving the room and check out, did they really do a towel check? Being accused of stealing is not fun. It made me really insulted.
by A verified traveler
Posted 4 Aug 2019
there is no air-condition in the rooms. aside from that, the rooms are clean and pleasant
by A verified traveler
Good location, helpful staff
Posted 21 Jul 2019 on HotelsHotel is really close to the Xining Railway Station, just go out to the Train Square and look on your left. We were given a room that is at the very end of the hallway. Thankfully the staff helped us with our bags. Plenty of English-speaking staffs
by A verified traveler
Good location
Posted 17 Jun 2019 on HotelsThis hotel located just right outside the train station, which is very convenient for us before hopping on another train to Lhasa. Room was perfect and honestly couldn’t be happier with the price we paid. Value for money! A little out of the way if you want to get to the city but you can always take the buses right next to the train station.
by A verified traveler
Posted 5 Jun 2019
by A verified traveler from Las Vegas
Posted 5 Jun 2019
The staff are awesome! They were so helpful even though we did not speak the same language. We were able to get directions to a print shop to print documents we needed to continue our travels. They were helpful and patient.
