Ratings based on 68 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
Modern and clean. Hassle free, efficient
Comment from Hotel Management
19 Mar 2024 by 飯店管理人員, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
19 Mar 2024 by 飯店管理人員, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 6 Jan 2024
Very remote area where taxi is needed to get somewhere. The 6 person room is great especially for kids in top bunks. Toilet is separate from shower room which is great for people to use bathroom at same time. The communal washroom is also very clean and safe with laundry machine and dryer inside, using honour system to pay for detergent. No cost for using the machines. Would definitely recommend this to my friends with kids. Communal pantry downstairs is large and convenient to cut fruits or cook simple meals. Unfortunately coffee vending machine was out of order during our stay. Other than that, very good... visiting the hotel lobbies around us was also nice, fresh tea brewing.
Comment from Hotel Management
10 Jan 2024 by LAKESHORE HOTEL HUALIEN TAROKO, Hotel Management
Dear Melanie esteemed guest,Greetings and welcome to The Moment Hotel Hualien! We appreciate you sharing your accommodation experience with us. Your support is the driving force behind our continuous efforts to provide dynamic services for travelers. The morning sun brings forth beautiful mornings, where you can gaze upon the endless beauty of the Pacific Ocean and listen to the waves gently caressing the sandy shores. We believe that you can recharge, heal your body and soul, and enjoy our warm hospitality here. We look forward to your next visit to Hualien, where we can explore the beauty of the mountains and the sea together, count the stars, and welcome each sunrise, creating lasting memories of a wonderful vacation!
by A verified traveler
Posted 2 Oct 2023
Quiet and peaceful. Very new and clean.
Comment from Hotel Management
4 Oct 2023 by 飯店管理人員, Hotel Management
Dear Ken Kaung,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Modern comforts in Hualien
Posted 22 Apr 2023 on HotelsWe were upgraded to another sister hotel that make our stay perfect. Room was well furnished, spacious and cozy.
by A verified traveler
Posted 5 Apr 2023
Absolutely loved it so much! Everything was amazing, couldn’t have asked for a better experience.
by A verified traveler
Posted 3 Jan 2022 on Hotels
Comment from Hotel Management
24 Jan 2022 by Front Office Manager, Hotel Management
親愛的Fei Hao 貴賓您好~
感謝您的點評，我們期待您下次造訪時，希望未來有機會能夠為您服務，留下更多美好的回憶及體驗。
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by 飯店管理人員, Hotel Management
親愛的貴賓您好: 謝謝您對我們的支持與喜愛，我們以人為本，山海為元素，相信您可以在此蓄積能量，聽著漫波海灘的浪濤聲，看著日出晨曦迎接美好旅程，享受非凡的服務，一起沉浸在美好的風景中，期待您下次再來與我們相聚，下次見。
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by 飯店管理人員, Hotel Management
親愛的貴賓您好: 謝謝您對我們的支持與喜愛，我們以人為本，山海為元素，相信您可以在此蓄積能量，聽著漫波海灘的浪濤聲，看著日出晨曦迎接美好旅程，享受非凡的服務，一起沉浸在美好的風景中，期待您下次再來與我們相聚，下次見。
by A verified traveler
Posted 1 May 2024 on Hotels
很棒．．
Comment from Hotel Management
2 May 2024 by LAKESHORE HOTEL HUALIEN TAROKO , Hotel Management
親愛的LI. KUEI-TING 貴賓您好感謝您對我們的肯定。我們亦會持續努力地提升品質及完善貼心的服務，期許旅人於此展開便捷舒適的旅程，誠摯期待您再次蒞臨。
