"This is more of a budget hotel that has very limited amenities, condition and furnishings are of lower qualities, certain rooms the bathroom set up is strange. "
"Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there...
"It’s breathtaking lake view, the pictures on the website is not doing its justice. The pool indoor and outdoor both are great, the water play ground is lovely."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere.
What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction.
Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "
If I need to cancel my hotel reservation in Xilucun, will I receive a refund?
Yes! The majority of hotel reservations are refundable if you cancel prior to the hotel's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you booked a non-refundable reservation, you may still be able to cancel and receive a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Xilucun.
Where can I learn more about changing or cancelling my trip to Xilucun?
For additional details about picking new dates or cancelling your trip to Xilucun, head over to our customer service page.
What's the best place to stay near Shuofang Airport (WUX)?
Travelers to Xilucun will find plenty to explore and enjoy. There are 341 hotels and other accommodations in the surrounding area. Find out more about Xilucun.
The hottest months are usually August and July with an average temp of 79°F, while the coldest months are January and February with an average of 46°F. The rainiest months in Xilucun are June, July, August, and May, with each month seeing an average of 9 inches of rainfall.
