ibis Xian Qinglong Temple Reviews

The hotel itself is fine. Clean and modern rooms and comfortable. The location is terrible though. If you’re visiting Xi’an as a tourist this is the worst choice for location. Also we picked the Ibis thinking that they may cater to western tourists. This was not the case and the service was just the worst. The staff speak zero English. So they were completely unable to help us with anything. We really wanted to see the terracotta warriors, or course they couldn’t help, they couldn’t even understand when we wanted to order a black coffee with breakfast. It’s not that they were rude, they were kind but just incapable of understanding us. The most infuriating part was the hotel does not give any change for cash transactions! Which is ridiculous since we’re tourists so we don’t have WeChat pay. We had to pay for breakfast and a coffee and this was made into a huge problem. The final straw was the fact that they couldn’t even order us a taxi to the train station. They suggested that we use a app. An app we obviously don’t have since we’re touristss. Our whole experience was terrible here.

A fantastic modern hotel that far exceeded my expectations of ibis and certainly an above average hotel for the price. It’s the best i’ve stayed in within the price range throughout china. The staff were friendly, the rooms were very clean, the metro is only 5 minutes walk away which quickly and easily takes you to the centre and it is right next to xi’ans qinglong temple attraction. I woukd highly recommend staying at this hotel.

離西安交大有點距離, 走路大約十~十五分鐘. 整體乾淨, 無菸房完全沒有菸味. 中間房間網路訊號限制使用飯店提供的wifi, 4G訊號非常差