Ratings based on 28 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible, even if you find it.
Posted 5 Jul 2024 on HotelsI never write detailed reviews, but this hotel deserve it, so others know what they will find.
This hotel is terrible, but don't believe me, look at the pictures yourself. First, try to find it! no directions, indications or clues on the hotel location. We found it by reading a guest review from 2019!. Not a single word of english, so be prepared to use translator intensively (not a problem of the hotel, just a recommendation). No front desk, just another room where it seems the attendant is living, which is not in agreement with the pictures presented in hotels.com.
The room is not like in the pics but is not that bad. No fridge, which for summer is well needed.
And here is the bathroom! see pics. Modest hotel is not the same as dirty/bad maintained hotel. this one is the second type. No shower division, so all the bathroom gets wet when you take a shower. The shower head was broken so it's tricky to use it. The walls are DIRTY, like they did not clean the room in ages.
If you still want to stay there, look for the building front in the pic and go to floor 10.
Comment from Hotel Management
7 Jul 2024 by HZ, Hotel Management
We deeply apologize for the bad experience you had. We will make improvements to your feedback in our future work, and please provide us with timely feedback during your stay so that we can provide you with satisfactory service. We welcome you to stay again.
by A verified traveler
Posted 21 Dec 2019
I like its location.
Comment from Hotel Management
25 Dec 2019 by HZ, Hotel Management
Thank you very much for your evaluation of us. Your evaluation and affirmation of our work is the driving force for us to move forward. We look forward to seeing you again. I wish you a happy life. :)
by A verified traveler
Nice place, once we found it.
Posted 8 Dec 2019 on HotelsOnce we found it, it was perfect for us. Close to the metro line, the Bell Tower, and the Muslim Quarter, but knowing the trick to finding it would have been helpful.
The trick to finding it, head north (on the west side of the street) on on North Street No. 1 from the metro line, go past the Starbucks, the Pizza Hut, and the store entrance on the corner facing the main street, turn the corner, go past the second store entrance, and walk inside a nondescript lobby (see the third pic) to the elevators. Take the elevator to the tenth floor, take a left in the hallway to the office, and meet the nice people who work there.
Comment from Hotel Management
19 Dec 2019 by hz, Hotel Management
Thank you very much for your comments on us, your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life.:)
by A verified traveler
Great location!
Posted 24 Jul 2019 on HotelsGreat location! It is close to the metro and malls.
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments on us, your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life.:)
by A verified traveler
Posted 4 Jul 2019
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments on us (although there are no words). Your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life.
by A verified traveler
Confusing to find but a great place to stay
Posted 15 Jan 2019 on HotelsThe hotel was very hard to find and maps didn't help: Take North Street north from the Metro Station/Bell Tower, walk past all the storefronts/mall, and turn left at the end of the building (first left you can take) just before Xihuamen Street. On the left you'll see a door with a big C next to it (building C); go up the stairs, past the desk, then take the elevators to the 10th floor. Once we found it, it was great. The staff was very helpful, even though they spoke no English and we spoke little Mandarin. The room was clean and pretty large, with one double bed and one larger bed. The local area was very convenient, with metro and buses to get everywhere we needed and a very short walk to the Muslim Quarter. We would absolutely stay here again.
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments on us, your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life.:)
by A verified traveler
Posted 26 Dec 2018
Nice hotel close to the city center
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments on us, your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life.:)
by A verified traveler from Janesville Wi.
Posted 24 Jul 2018 on Orbitz
First and foremost this hotel was very difficult to find. We mapped it with 3 different apps, stopped at other hotels to ask where it was and finally resorted to asking a traffic cop who did know where to find it. There was a hidden sign that was only in Chinese anyway. The hotel is on the 10th floor of a building containing a pretty decent shopping mall with great local and western food choices, the one positive. The room was plenty big and clean but was showing signs of wear and the shower head was clogged so I fixed it myself. If you really only want a place to lay your head for a few hours this maybe okay. One other plus is it’s close to the metro line and a nice walk to the drum tower and south city wall gate.
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments on us, your comments and affirmation of our work are the driving force for us to move forward. Welcome and look forward to your stay with us again. I wish you a happy life. :)
When you encounter all kinds of problems during check-in, please inform the staff in time so that we can provide you with better service. :)
by A verified traveler from KL Malaysia
Good location, accessible to public transportation
Posted 24 Apr 2018
Pros: Hotel room and bed are big and clean.
Cons: Drinking water and tissue paper are chargeable.
I suggest the hotel provide these F.O.C.
Location: The building itself has many restaurants and food courts. It is walking distance to Muslim streets which have plenty of Muslim food.
The Hotel reception area is not proper, very narrow and congested.
The hotel rooms are without air conditioning, This is against what was stated in the booking. When we complained about this we were given a fan.
The hotel rooms are without phone. We book 2 rooms which were a distance away so it is inconvenient each time we want to communicate. When we want to talk to the receptionist or house- keeping personnel, we have to walk all the way to the reception area.
The hotel is near to the happening areas like the Muslim street and the Drum & Bell tower. This is a plus for the guests where varieties of food are available.
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
I am sorry to bring you an unpleasant experience, we will improve and improve our work, wish you a happy life welcome and look forward to your stay again. :)
Recommended
for Familiesby A verified traveler from Singapore
Location
Posted 17 Apr 2018
Pros: Location
This hotel is very basic, but the location was the best.
Situated above a shopping center, shopping & food were never a problem.
Walking distance to the Bell, Drum tower and Muslim area.
Comment from Hotel Management
19 Dec 2019 by HZ, Hotel Management
Thank you very much for your comments, your comments and affirmation of our work is the driving force for us to move forward, we will continue to improve our work, welcome and look forward to your stay again. :)
