Ratings based on 393 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Hotel team was very accomodating to our adjusting schedule and needs.
Comment from Hotel Management
13 Nov 2024 by Marketing communications, Hotel Management
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for your willingness to share your stay and acknowledge our hotel. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life！
by A verified traveler
Posted 3 Nov 2024
I liked this place and would like to come back. Very helpful concierge.
Comment from Hotel Management
5 Nov 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and for taking your time to give us good review. We will pass on your praise to the team members. Looking forward to your continued support to us, we will spare no effort to continue to bring you a comfortable and satisfactory service experience! Thank you again for your time and feedback, and we look forward to you coming back again soon! I wish you success in your work and a happy life！
by A verified traveler
Posted 30 Oct 2024
Location was sightly far off the metro station but still manageable. Many food options and shopping options nearby. 1 slight complain is that the room is not entirely insulated by the horns of cars by the roadside.
Comment from Hotel Management
31 Oct 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and for taking your time to give us good review. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, the nearest subway station is about 650 metres away. We will continue to strive to provide our guests with a better stay experience. Thank you again for your feedback, I wish you a smooth journey and a happy life!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and for taking your time to give us good review. We always believe that a good reputation must be recommended from the sincere customer satisfaction, and we are honored to provide you with a variety of services. Thank you again for your appreciation and love, every staff of the hotel is sincerely looking forward to meeting you next time！
by A verified traveler
Posted 17 Oct 2024
Friendly staff
Comment from Hotel Management
18 Oct 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and acknowledge our team member. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!
by A verified traveler
Posted 16 Oct 2024
Clean room
Comment from Hotel Management
18 Oct 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and for taking your time to give us good review. We always believe that a good reputation must be recommended from the sincere customer satisfaction. Thank you again for your appreciation and love, every staff of the hotel is sincerely looking forward to meeting you next time！
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an. We always believe that a good reputation must be recommended from the sincere customer satisfaction, and we are honored to provide you with a variety of services. Thank you again for your appreciation and love, every staff of the hotel is sincerely looking forward to meeting you next time！
by A verified traveler
Posted 28 Aug 2024
Room was a little outdated but lovely stay otherwise.
Comment from Hotel Management
30 Aug 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an and for taking your time to give us good review, We will not we will spare no effort to continue to bring guests a more perfect stay experience! Thank you again for your time and feedback, I wish you success in your work and a happy life！
by A verified traveler from Stevensville
Posted 5 Jul 2024
The hotel was pretty centrally located. The staff was outstanding
The room was also very nice
Comment from Hotel Management
8 Jul 2024 by Marketing communications, Hotel Management
Dear guest, thank you for staying at Hilton Xi'an . It's great to see your recognition of the hotel's restaurants and location. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life！
by A verified traveler
Posted 5 Jul 2024
Crystal Yu had been a tremendous help for ensuring my reservation was smooth and issue free
Comment from Hotel Management
8 Jul 2024 by Marketing communications, Hotel Management
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for your willingness to share your stay and acknowledge our team member. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!
