Ratings based on 469 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
a great team of staffs; from the security to the front desk to the chambermaids!
Comment from Hotel Management
21 Nov 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for recognition for hotel staff service team. We are looking forward welcoming you back in near future.Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for recognition for hotel and we are looking forward welcoming you back in near future.Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 2 Nov 2024
Poor TV reception
Comment from Hotel Management
21 Nov 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for comments for us. We are continuously to improve hotel facilities for guest experience. Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 31 Oct 2024
We stayed for 6 nights and have bites almost every morning.
Comment from Hotel Management
21 Nov 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for staying with us and it's unfortunate to hear for bites issues. Please kindly contact with us for insect repellent if you need it for next visit. Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
尊敬的客人，感谢您对酒店的认可，期待您再次光临。真诚以待，厦门泛太平洋大酒店
by A verified traveler
Posted 28 Sep 2024 on Hotels
The hotel is closed to the airport and the staff are helpful. The buffet was very good with many selections. The room is quiet.
Comment from Hotel Management
30 Sep 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for recognition for Pan Pacific and we are looking forward welcoming you back soon. Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 2 Jun 2024
The people are very nice. Great service.
They need to open breakfast in the club area again.
Comment from Hotel Management
27 Jun 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for recognition for hotel staff service and thank you for understanding for breakfast venue that is allocated on 3rd floor currently. We will take your comments into consideration for improvement in next step.Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Always enjoy staying at this hotel...
Posted 1 Apr 2024 on HotelsComment from Hotel Management
22 Apr 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear guest,Thank you for your recognition for Pan Pacific, and we are looking forward welcoming you back soon.Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear guest,Thank you for your feedback for us for your stay. We are looking forward welcoming you back soon.Sincerely Yours,Pan Pacific Xiamen
by A verified traveler
Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
27 Nov 2023 by Candy Ou - Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for your recognition for us, and we are looking forward welcoming you back soon.Sincerely Yours,Pan Pacific Xiamen
