Ratings based on 264 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from South Brisbane

Posted 19 Nov 2024
Nice hotel near exhibition Centre.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

Posted 11 Jan 2020
Hotel is right next to the convention centre, nice view and close to the beach for running.
Comment from Hotel Management
13 Jan 2020 by General Manager of Hotel Nikko Xiamen, Hotel Management
Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards,
2 out of 5
by A verified traveler

Posted 29 Jul 2019 on Hotels
Staff are sucks looking down on us, I also got bit by a tick at room
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2019
4 out of 5
by A verified traveler

Posted 10 Mar 2019
Comment from Hotel Management
15 Apr 2019 by Hotel Nikko Xiamen, Hotel Management
Dear Guest, Thank you for choosing Hotel Nikko Xiamen for your stay in Xiamen. Hope you will come again. Best regards
4 out of 5
by A verified traveler

Posted 10 Mar 2019
Comment from Hotel Management
15 Apr 2019 by Hotel Nikko Xiamen, Hotel Management
Dear Guest, Thank you for choosing Hotel Nikko Xiamen for your stay in Xiamen. Hope you will come again. Best regards
5 out of 5
by A verified traveler from Hong Kong

Posted 8 Jan 2019
Nice bath, clean spacious room. Tasty buffet with wide range of food
Comment from Hotel Management
25 Mar 2019 by Hotel Management, Hotel Management
Dear Guest, Thank you for choosing Hotel Nikko Xiamen for your stay in Xiamen. Hotel nikko xiamen is located at east side in Xiamen near huandao rd, it takes only 5 minutes to the beach, Fully equipped room with spectacular sea view. Hope you will come again.Best regards
4 out of 5
by A verified traveler

Good hotel with HORRIBLE internet censoring.

Posted 20 Dec 2018 on Hotels
This is an excellent hotel, clean, good location for the conference center. However it’s Internet sensory is horrible. I have absolutely critical business names that I had planned to do at the hotel. But the censoring was so bad that I had to go to a McDonald’s or a coffee shop in order to do this, laded night. I had specifically planned my time to address these at the hotel. Even companies whose parents are in Europe for the rest of their sites blocked, even though you can access the Chinese offices website. And most apps on my phone I had to use cellular data. There is no reason for this. Every single other Internet access point I had anywhere in the city could get those other websites. Likewise on my phone through cellular data. It is locally blocked by the hotel. This is such a big issue for business that I will not be able to stay at this hotel we can, even though it is a good place. The funny thing is, this is my second attempt to review this, and when I submit it gets blocked. How ironic.
Comment from Hotel Management
25 Mar 2019 by Hotel Management, Hotel Management
Dear guest, Thank you for choosing Hotel Nikko Xiamen for your stay in Xiamen. Thank you for you suggestion, we will put more efforts to improve our facilities to make guests more comfortable. As a member of Nikko Hotels International, it is always extremely rewading to receive such useful remarks! This encourages us to strive for even higher standards of service to our valued guests such as yourself. We look forward to welcoming you back in the very near future.