Ratings based on 38 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Z PALACE, Hotel Management
We thank for taking the time to evaluate us. We will do our best to preserve quality in our services.
by A verified traveler
Posted 10 Jul 2023
Amazing breakfast and incredible staff! The pool was lovely and the poolside bar was also very nice. I would highly recommend! Most of my friends stayed at another hotel in the city and wished they would have stayed here instead!
Comment from Hotel Management
14 Jul 2023 by Z PALACE , Hotel Management
We truly thank you for your kind words. We guarantee that we will do our best to continuously improve ourselves.
by A verified traveler
Posted 9 Dec 2022
Bery nice layout and ease of parking. Some facilities were closed due to limited occupacies(not tourist season)>
Comment from Hotel Management
13 Dec 2022 by Z PALACE , Hotel Management
Thank you for your critique. We will continue our journey towards continuous self improvement.
by A verified traveler
Good hotel
Posted 16 Jul 2022 on HotelsVery nice hotel for short stays, pool bar prices are reasonable. Near highway for stopover. Staff is kind. Recommended
Comment from Hotel Management
22 Jul 2022 by Z PALACE , Hotel Management
Thank you very much. We truly appreciate your kind words. We hope that we will be honored by your presence some time again in the future.
by A verified traveler
Posted 6 Jul 2022 on Hotels
Comment from Hotel Management
22 Jul 2022 by Z PALACE , Hotel Management
We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.
by A verified traveler
Posted 17 Jun 2019 on Hotels
by A verified traveler
Posted 24 May 2019 on Hotels
Comment from Hotel Management
25 Jun 2019 by Z PALACE, Hotel Management
Η κριτική σας βοηθά το ξενοδοχείο στην προσπάθεια του να βελτιώσει τις παρεχόμενες υπηρεσίες του. Σας ευχαριστούμε θερμά και ελπίζουμε να σας ξανά έχουμε σύντομα κοντά μας
by A verified traveler from I
Average hotel
Posted 25 Jun 2017 on WotifThe overall experience was very average.
The worst part was the very uncomfortable hard mattress. Unable to sleep. This hotel needs the bathrooms renovated. Not 5 star at all.
Comment from Hotel Management
30 Jun 2017 by z palace, Hotel Management
Hello from Z Team
We are sad to read that you feel dissatisfied by our services even though we did everything we could to please you, including bringing you extra towels when requested, making sure to put special upper mattress by COCO MAT in your room as well as upgrading you to a superior non smoking room without any additional cost and all that despite the limited availability due to the hotel being fully booked. We do believe that our staff did its best in responding to every demand they received as long as it was humanly possible. Kindly note that our hotel makes sure to provide its clients with the best available COCO -MAT mattresses which are renowned for. Also there are several national and private institutions that have verified our classification as a 5 star hotel after thorough inspection of our premises which included the bathrooms and the mattresses. We hope that in the future you will find a hotel that will be closer to your expectations.
Recommended
for Everyoneby A verified traveler
ONE GOOD HOTEL
Posted 19 Oct 2016Great hotel and fantastic pool bar in a very good place near the city center. The staff very helpful and kind! The best thing in this hotel is how clean it is in all areas! Usually you don't see that in other hotels.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Sadece kahvaltısı güzeldi. Yatak çok sertti. Çarşaf üstünde lekeler vardı. Ve giderden koku geliyordu. Eski bir otel. Beklentiyi karşılamaz
Comment from Hotel Management
23 Jul 2024 by Z PALACE , Hotel Management
Σας ευχαριστούμε για τα σχόλιά σας. Λυπούμαστε που η διαμονή σας δεν ανταποκρίθηκε στις προσδοκίες σας.Θα θέλαμε να σας ενημερώσουμε ότι το ξενοδοχείο μας ανακαινίζεται συνεχώς για να παρέχει την καλύτερη δυνατή εμπειρία στους πελάτες μας. Πιστεύουμε ότι το σχόλιό σας δεν αντικατοπτρίζει την ποιότητα των υπηρεσιών μας. Όσον αφορά τα θέματα που αναφέρατε, θα ήταν χρήσιμο να απευθυνθείτε στη ρεσεψιόν κατά τη διάρκεια της διαμονής σας, ώστε να μπορέσουμε να βρούμε την καλύτερη δυνατή λύση και να εξασφαλίσουμε την άνεση σας.Ελπίζουμε να έχουμε την ευκαιρία να σας φιλοξενήσουμε ξανά στο μέλλον και να σας προσφέρουμε μια εμπειρία που ανταποκρίνεται στα πρότυπα ποιότητας που στοχεύουμε.
