Ratings based on 79 Verified Reviews

3.9 out of 5
29% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 9 May 2024
Wanted to live the small hotel but cannot recommend. Room was moldy with bathroom ceiling covered in black mold and ceiling peeling off. Room was tiny and not as advertised. Worst however was staff refused to control guests and we literally had guests screaming and telling and slamming doors like it was a police bust going down until 1am. There is no insulation in property so it was impossible to sleep and downright scary at times with the men booming throughout the hotel.
Comment from Hotel Management
13 May 2024 by Luis, Hotel Management
Buen dia.Agradecemos su tiempo y sus comentarnos y así ayudar en nuestra mejora continua, lamentamos que su estadia no fuera de su total agrado, tendremos en cuenta su valiosa opinion para tomar desiciones que avancen a una nueva imagen para nuestro hotel.
4 out of 5
by A verified traveler

Posted 25 Jan 2024
Good location
4 out of 5
by A verified traveler

Posted 26 Jul 2023 on Travelocity
Comment from Hotel Management
2 Sep 2023 by Cesar , Hotel Management
Gracias por su calificacion
4 out of 5
by A verified traveler

Posted 14 Nov 2022
Great location. Walking distance to the heart of the city. I really appreciated the covered parking and the free continental breakfast. The restaurant was very good and inexpensive. The terrace was not completed but me and my friends enjoyed a late night get together on it. The rooms were very comfortable and clean. Dont let the old street it is on fool you or scare you. During the day it is bustling with retail and restaurants. Yes, I would stay there again.
Comment from Hotel Management
15 Nov 2022 by admon, Hotel Management
Agradecemos su preferencia esperamos pronto su regreso gracias por su comentario que tengan buen viaje.
1 out of 5
by A verified traveler

Posted 16 Jun 2024
Muy mal su estacionamiento
Comment from Hotel Management
17 Jun 2024 by Luis, Hotel Management
Buenos dias, lamentamos que tuviera inconvenientes con la entrada del estacionamiento, tomaremos cartas en el asunto para poder corregir el inconveniente.
3 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
9 May 2024 by Cesar, Hotel Management
Agradecemos su puntuación y comentarios, lamentamos que todos los servicios ofrecidos no fueron de su total agrado, Seguiremos en la mejora para cumplir con sus expectativas en sus próximas visitas.
5 out of 5
by A verified traveler

Posted 1 Apr 2024 on Hotels
Excelente lugar y excelente ubicación
Comment from Hotel Management
25 Apr 2024 by Cesar, Hotel Management
Agradecemos sus amables comentarios, nos alegra que los servicios ofrecidos hayan sido de calidad, los esperamos en su siguiente visita a nuestra ciudad!
3 out of 5
by A verified traveler

Posted 27 Jan 2024
No hay casi agua caliente
1 out of 5
by A verified traveler

Posted 25 Jan 2024
Comment from Hotel Management
25 Apr 2024 by Cesar, Hotel Management
Agradecemos sus amables comentarios, nos alegra que los servicios ofrecidos hayan sido de calidad, los esperamos en su siguiente visita a nuestra ciudad!
3 out of 5
by A verified traveler

Posted 25 Jan 2024
Service was bad.