Ratings based on 377 Verified Reviews

4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Oct 2024
They not have refrigerator o ice machine there wasn’t in the restaurant
5 out of 5
by A verified traveler

Posted 15 Oct 2024
The hotel is cleaned, the food and prices are good. Staff very friendly
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Comment from Hotel Management
27 Aug 2024 by Gerencia General, Hotel Management
Es muy grato saber que fue placentera su estancia con nosotros,compartiremos su experiencia con el personal un regalo de su parte.
1 out of 5
by A verified traveler

Posted 3 Jul 2024
The elevator was not working or it would go down to the bottom level without taking you to your floor.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 16 May 2024
I’m happy very clean and principal cheaper
4 out of 5
by A verified traveler

Good

Posted 16 Apr 2024 on Hotels
Very clean annd confortable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Excelente acceso a vías importantes.

Posted 23 Jul 2022 on Hotels
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
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