Ratings based on 985 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
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Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Ganesan,We appreciate your feedback and regret to know about your experience by rating us a bit low. We value all guest ratings as they help us improve our standards. Should you wish to discuss your stay further, please do not hesitate to contact our management team. We strive to provide excellent service to all our guests.
by A verified traveler
Posted 27 Oct 2024
Old room
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello michael,We appreciate your feedback and apologize for any inconvenience this may have caused. Please do not hesitate to reach out to our management team to address any concerns you had during your stay. Your comments are valuable to us as we strive to improve our guests' experiences.
by A verified traveler from Cape Carteret
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Harold,We're delighted to hear you had a pleasant stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Oct 2024
Was very quiet, clean, and friendly staff. Our breakfast was good too
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Shannon,We are delighted to hear that you appreciated the tranquility, cleanliness, and hospitality of our staff during your stay. It's great to know that you enjoyed the breakfast as well. Should you have any future inquiries or need assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Kathy,We are amped to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another memorable visit.
by A verified traveler
Posted 14 Oct 2024
terrible shower and outdated room
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Keith, We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with the relevant teams to ensure improvements are made. Thank you for bringing this to our attention.
by A verified traveler from williamsport
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Michele, We appreciate you choosing to stay with us. If you have any specific feedback about your experience, we would love to hear from you to improve our services.
by A verified traveler
Posted 3 Oct 2024
Hurricane closed route to Wytheville. We had to go elsewherr. Charged us for unused room.
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Thomas, We regret the inconvenience caused by the unexpected circumstances. For any billing concerns, we kindly advise reaching out to our management team directly. We appreciate your understanding and hope to welcome you in the future.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello adam, We appreciate you taking the time to stay with us. We hope to welcome you back again soon for an even better experience.
by A verified traveler
Posted 30 Sep 2024
Great breakfast
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Jan,We're thrilled to hear that you enjoyed our breakfast during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience.
