Ratings based on 219 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Great clean rooms
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Clean rooms, easy check in process, very friendly and quick.
5 out of 5
by A verified traveler from Kouts

Posted 23 Aug 2024
The customer service was amazing! They went above and beyond to make my stay as comfortable and convenient as possible.
3 out of 5
by A verified traveler

Posted 22 Aug 2024
Thanks
5 out of 5
by A verified traveler

Posted 22 Aug 2024
It was very nice and clean place to stay
5 out of 5
by A verified traveler

Posted 21 Aug 2024
I liked the outdoor fire pit outside and free continental breakfast in the morning.
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Place was fine , no sign on building
Comment from Hotel Management
19 Aug 2024 by Katrina, Hotel Management
Thanks for staying with us
2 out of 5
by A verified traveler from Manistee

Posted 10 Aug 2024
Staff were friendly, however our room did not seem clean at all. Dog hair and human hair all over the carpet and tile floor. There was a huge rip/stain in the curtains with new curtains sitting on the counter (like someone was supposed to put them up and didnt) dont look under the pull out couch, its definitely NEVER been cleaned. There was huge globs of black hair everywhere in the pool.
Comment from Hotel Management
19 Aug 2024 by Katrina, Hotel Management
I am so sorry you had this experience. I have notified housekeeping of everything that you found. I can assure you that corrective measures are in place.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024