Ratings based on 308 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shelbyville
Posted 30 Dec 2024
Nice place to stay
Comment from Hotel Management
4 Jan 2025 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you for your kind words, Tina! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Dec 2024
Hotel was closed on first floor due to water leak. Mold in the bathroom shower and needs new paint. Sheets had lots of holes
Comment from Hotel Management
4 Jan 2025 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Dear Dyan,We sincerely apologize for the inconvenience caused by the temporary closure of our first floor due to a water leak. We are actively addressing the mold issue in the bathroom and have scheduled a fresh coat of paint for the affected areas. Additionally, our housekeeping team is working to replace any damaged linens. Your comfort and satisfaction are our priorities, and we hope to welcome you back for an improved stay.Warm regards,Holiday Inn Express And Suites Wylie WestManagement Team
by A verified traveler
Posted 28 Dec 2024
Ok
Comment from Hotel Management
4 Jan 2025 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you for your review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you for your feedback, Britney! We're committed to providing excellent service and look forward to your next visit.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
We're thrilled you had a great experience with us! Your satisfaction is our top priority. See you soon, Steven.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you for choosing us, Jim! We're glad you found comfort in our suites and appreciate your feedback.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
We're delighted you enjoyed your stay, Muhammad! Thank you for the wonderful review and hope to see you again.
by A verified traveler from Sherman
Posted 4 Nov 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
We're so happy to hear you had a pleasant stay. Thank you for your positive review, Penny!
by A verified traveler
Posted 3 Nov 2024
Very friendly, clean would stay here again
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you for your kind words, Bruce! We're thrilled you enjoyed your stay and found our place friendly and clean. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Oct 2024
its good experience.
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Wylie Management Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us and look forward to welcoming you back soon!
