Ratings based on 53 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 8 Nov 2019 on Hotels
Very friendly staff. Good value for money
by A verified traveler
Posted 14 Sep 2019 on Orbitz
by A verified traveler
Good
Posted 21 Jun 2019 on HotelsBeautiful hotel but the wifi connection was poor in the room. Had to come downstairs to make calls
by A verified traveler
Review Jiangyin Sheraton
Posted 30 Mar 2019 on HotelsHospitality was very good and I enjoyed the stay
by A verified traveler
Posted 3 Dec 2018 on Hotels
Recommended
for Everyoneby A verified traveler from UK
Breakfast service staff needs training
Posted 8 Oct 2018
Pros: Good location, clean rooms and facilities, and hotel staff were friendly.
Cons: Provide airport shuttle service.
Offer reasonable taxi fare to Wuxi airport ...
Hotel charges RMB700; whereas outside only RMB200 !!
Location: Good quiet location. Would be good if you could provide a local sightseeing tour.
At check in, I had to pay extra RMB300/night x 3 nights for Sheraton club level as my request for two beds at time of reservations had failed to get through.
Breakfast service staff needs training; and ban from using mobile phones in order to concentrate on serving the guests.
My request for a coffee spoon came back negative. Two different staff went around and came back after a long time with no spoon .... but when I asked the manager, she was able to locate it instantly!
We were seated by the inside hall with a few other guests at around 8 am ... all the waiters/waitresses were hiding in a far corner chatting and playing with their mobile phones!
They had failed to pay attention to the guests who was trying to seek their assistance ... to set tables with missing implements, remove used plates, refill coffee tea etc.
Did not expect this from a 5 star hotel restaurant.
by A verified traveler
Very nice visit
Posted 19 Aug 2018 on HotelsThey were very nice, Breakfast was the normal, but the night I stayed they had a Oktoberfest Celebration in the main hall it was a great time
Comment from Hotel Management
4 Sep 2018 by Sunny, Hotel Management
Thank you for staying with us. We hope you choose to stay with us again whenever your travels bring you back to Jiangyin so that we can provide you with a premium dining experience that not only meet, but exceed your expectations.
by A verified traveler
Decent hotel in a nice location.
Posted 6 Aug 2018 on HotelsNice enough hotel. Decent rooms. Smaller than others I have stayed at in China, but at par with most hotels across the world. Very nice buffet breakfast, though that was extra charge. My room didn't have a view, but maybe other rooms did. There is a nice public park with a lake nearby. Good for a morning run.
