Ratings based on 12 Verified Reviews

4.9 out of 5
80% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
It was amazing. Great location and professional staffs.
Comment from Hotel Management
19 Jun 2024 by null, Hotel Management
Thanks for your 5 stars comments .
5 out of 5
by A verified traveler

Posted 2 Aug 2019
Comment from Hotel Management
19 Jun 2024 by null, Hotel Management
Thanks for your 5 stars comments .
5 out of 5
by A verified traveler

Posted 5 Apr 2019
Comment from Hotel Management
30 Apr 2019 by Judy, Hotel Management
Thank you for choosing Sheraton Changde. In Sheraton our aim is to make guests feel at their best, and have a relax stay. We will keep developing our services and products, and look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, USA

Nice and pleasant staying

Posted 29 Oct 2017
Good service and nice view, beautiful city We will stay in this beautiful hotel for next stay.
Comment from Hotel Management
1 Nov 2017 by Lisa Li, Hotel Management
Thank you for your time and comments. As an international hotel brand, Sheraton has always been trying to be a home away from home. Hope you have enjoyed your stay with us and support our hotel like always, may everything goes well with you!
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Comfy room with state of the art gadgetry

Posted 11 Feb 2016
Wonderful stay. I was under the weather during my stay, and the staff went out of their way to man me feel comfortable as I rested. It's a beautiful hotel with great amenities.
5 out of 5
by Evan from Columbus

Unmatched Experience

Posted 29 Apr 2015 on Hotels
Staying at the Sheraton Changde was an unmatched experience. Employees went out of their way to make us feel welcome.
4 out of 5
by A verified traveler

Posted 27 Jul 2023
超值
Comment from Hotel Management
19 Jun 2024 by null, Hotel Management
感谢您的好评,我们会继续努力,更好服务客户。
5 out of 5
by A verified traveler

Posted 3 Jul 2023 on Hotels
Comment from Hotel Management
19 Jun 2024 by null, Hotel Management
Thanks for your good comments .
5 out of 5
by A verified traveler from SHENZHEN,CN

Posted 30 Dec 2018
Expediaでは朝食付きで予約したのですが、ホテルには朝食無しで予約が入っていました。Expediaの日本語の確認メールを見せました。日本語なのできっとわからなかったと思いますが、私の言うことを信用していただき、朝食をつけてくれました
Comment from Hotel Management
2 Jan 2019 by Judy, Hotel Management
Thank you for your staying with us, and we are glad to offer you a wonderful accommodation experience in Changde. Situated in the northwest part of Hunan Province, Changde is a prefecture-level city known for its nearby scenic nature sites. Our hotel is ideally located at Baimahu Park with the beautiful landscape and lake view. As an international hotel brand, Sheraton has always been trying to be a home away from home. We will pass your highly praise to our associates and it is our great honor to make your journey more memorable. Hope we can meet you here again and thank you for supporting our hotel like always, may everything goes well with you!