Ratings based on 118 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Excellent location near a metro station
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Very good!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024 on Hotels
5 out of 5
by A verified traveler from Vancouver

Posted 7 Dec 2019
Great amenities, room was a little small. Overall its a great place to stay!
4 out of 5
by A verified traveler

Posted 21 Sep 2019 on Hotels
Nice hotel but needs renovation - looking a bit tried
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2019
5 out of 5
by A verified traveler

Excellent service and comfort

Posted 17 May 2019 on Hotels
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
5 out of 5
by A verified traveler

Great hotel in Chengdu

Posted 3 Jan 2019 on Hotels
A good stay helpful staff . Good hotel although rooms slightly dark
Comment from Hotel Management
13 Jan 2019 by Guestrelation Department, Hotel Management
Dear Melissa, thank you for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that you had an overall enjoyable stay with us and I am very thankful for your comments ensuring the team can improve our product quality further. And we are looking forward to welcoming you back to Chengdu. With best regards Linda Guestrelation Department
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