Ratings based on 59 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2019
Some rooms smell of smoking. Many of staff did not speak English.
Comment from Hotel Management
4 Dec 2019 by Duty Manager, Hotel Management
Dear guest，I am very sorry that I did not bring you a pleasant check-in experience during your stay.We have timely reported the situation you mentioned to the department manager and strengthened the training to reflect the true hospitality.
by A verified traveler
Great Hotel
Posted 18 Jun 2019 on HotelsComment from Hotel Management
6 Jul 2019 by Duty Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Ramada Plaza Optics Valley Hotel Wuhan Wuchang. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you have a good experience staying with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 18 May 2019 on Hotels
Comment from Hotel Management
6 Jul 2019 by Duty Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Ramada Plaza Optics Valley Hotel Wuhan Wuchang. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you have a good experience staying with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 14 May 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by Duty Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Ramada Plaza Optics Valley Hotel Wuhan Wuchang. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you have a good experience staying with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 11 May 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by Duty Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Ramada Plaza Optics Valley Hotel Wuhan Wuchang. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you have a good experience staying with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 16 Jan 2019
The area is very noisy, as there is construction going on for building Subway. The workers work till midnight and start at 6AM
by A verified traveler from San Francisco, California
Posted 15 Jan 2019
by A verified traveler
Flawed...
Posted 30 Oct 2018 on HotelsLovely hotel. Location great but huge amount of construction locally so actually getting to the hotel was very difficult. But two comments. Firstly the air conditioning in the room did not function at all and the heat was unbearable. Even set at <10 degrees C the room temperature was around 27...! Secondly the bar staff whilst very pleasant did don’t know how to make the simplest of drinks... a G&T arrived in separate glasses and the lemon arrived 10 minutes later on a plate! Training opportunity...
by A verified traveler
Wuhan was like Mordor.
Posted 26 Oct 2018 on HotelsGreat hotel and service, but in the middle of multiple construction sites.
by A verified traveler
Excellent Customer Service
Posted 14 Oct 2018 on HotelsThe staffs are friendly and helpful. i like to express my complimentary thanks to Mr Sam Cheng and Jeff Wu from Concierge Section, for going an extra mile to assist me.
