Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2023 on Hotels
by A verified traveler from Raleigh
Posted 11 Sep 2020
Great property. Very clean rooms . Good location very quiet part of the city .
by A verified traveler
Posted 9 Sep 2020
by A verified traveler
Not my best stay, sorry
Posted 17 Sep 2019 on HotelsI chose the premises due to their proximity to the Olympic stadium where my marathon strarted. My first impression was good, the staff were ever so friendly throughout my stay. Breakfast was very well selected with excellent quality food.
But, now comes the dark side. My bathroom was not clean on both nights of my stay, the bathtub was very hard to get into, it is probably 65-70cm high, definitely not safe, the shower hand was broken. House keeping was not up to standard, I must say.
The young lady whom l complained to was ever so understanding and kind, she even personally delivered the missing coffe bags to my room.
Sadly I chose to leave the hotel on my third and last night in Wroklaw. l did not regret it.
Comment from Hotel Management
27 Oct 2019 by Jakub Kwocz, Hotel Management
Dear Guest,
thank you so much for your review and a kind opinion towards our staff. It was a pleasure to host you in Grape Hotel. We work to improve our quality every day, that's why your opinion is even more valuable. I'm sorry for inconveniences and I hope to see you again in our hotel!
Best regards,
Jakub Kwocz
Front Office Manager
by A verified traveler
We would return
Posted 17 Aug 2019 on HotelsWe had a lovely stay at the Grape Hotel. The room was lovely and the staff was amazing.
by A verified traveler from Washington, DC
Posted 17 Oct 2018
Likes: Nice, clean, quiet room. Good wines and food although more extensive menu would make me to dine there every evening.
Good location.
Dislikes: The light coming on too late while stepping out of the elevator - creepy. Bathtub that is slippery. And bad, bad breakfast pancakes without maple syrup. They should stick to crepes.
by A verified traveler
The place to stay in Wroclaw
Posted 24 Sep 2018 on HotelsAmazing property - Sorry I only had one day to enjoy.
by A verified traveler
Perfect hotel for couples
Posted 21 Nov 2017 on HotelsExcellent hotel with a world class restaurant.
Comment from Hotel Management
28 Nov 2017 by Karina, Hotel Management
Dear Guest, thank You for Your fantastic review!!! It is a pleasure for us that You enjoyed Your stay and we hope that we'll have an ocassion to welcome You again.
Best regards from Wrocław,
Malgorzata Wisniewska
Front Office Manager
Recommended
for Everyoneby A verified traveler
Posted 19 Aug 2017
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by A verified traveler
for personal not business
Posted 31 May 2017 on Hotelsstayed for business. restaurant closed early and there is no lobby or working area as such. however for a personal trip I would say its a great little hotel and the staff were excellent.
