Ratings based on 304 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Very good 👍
Comment from Hotel Management
30 Oct 2024 by Reception Team , Hotel Management
Good Morning, I am so glad to hear you enjoyed your stay with us! We hope to see you back again soon.King Regards Reception Team
by A verified traveler from Knoxville
Posted 28 Oct 2024
Second stay at this hotel, friendly staff.
Comment from Hotel Management
30 Oct 2024 by Reception Team, Hotel Management
Good Morning, I am so glad to hear you enjoyed your stay with us! We hope to see you again soon.Kind Regards Reception Team
by A verified traveler
Posted 22 Oct 2024
Property is old and had lot of noise issues from first floor rooms.
Room wasn’t thoroughly cleaned, dust and fan full dirt which triggered allergic reactions. Mould in washroom bathtub area.
by A verified traveler
Posted 14 Oct 2024
Lovely friendly staff. Will be even better when renovations are completed.
Comment from Hotel Management
19 Oct 2024 by MG, Hotel Management
Hi KellyThank you for your kind comments following your stay with us.Look forward to welcoming you back soon
by A verified traveler
Posted 6 Oct 2024
This property is under refurbishment but did not really impact my visit to celebrate a 60th birthday, staff very hard working, bed was really comfortable,, yes it's a bit dated, but it's very clean and tidy.
Comment from Hotel Management
6 Oct 2024 by Reception Team, Hotel Management
Thankyou for your review.I am glad you had a good stay with us.Hopefully if you can come back and see Hotel Wrexham when it is all renovated.Kind RegardsKirsty
by A verified traveler from Birmingham
Posted 3 Oct 2024
Comment from Hotel Management
14 Oct 2024 by MG, Hotel Management
Hi DavidThanks for your review.Look forward to seeing you again
by A verified traveler
Posted 2 Oct 2024
Great stay close to the bus stop (watch the bus times tho! The time table posted at the stop wasn’t correct and Google Maps stated bus arrival times for a Sunday morning when busses weren’t running yet!)
The staff were kind enough to let us know and call a cab for us which wasn’t too expensive back into town. They were also kind enough to let us drop our bags off early even tho our room wasn’t ready so we could go back into town for the Wrexham football match!
A comfy but older building with old fashioned keys for the doors, but in a beautiful area. Had dinner and breakfast, both were good!
Comment from Hotel Management
14 Oct 2024 by MG, Hotel Management
Hi HeatherThank you for taking the time to leave a review.It is pleasing to read you had an enjoyable time and our refurbishment works didnt disrupt your stay with us.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
3 Oct 2024 by MG, Hotel Management
Hi MatthewThank youSee you again
by A verified traveler
Posted 20 Sep 2024
Was fine for the price. Would have like a refrigerator. Wifi was great
Comment from Hotel Management
3 Oct 2024 by MG, Hotel Management
Hi FrederickThank youSee you again
by A verified traveler
Posted 10 Sep 2024
As always top efforts from staff !
Comment from Hotel Management
16 Sep 2024 by Reception Team, Hotel Management
Good Morning,Always wonderful to hear the team looked after you well! We look forward to welcoming you back again in the future. Many thanks!
