Ratings based on 25 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2019 on Hotels
The reception was great but the facility is not well-looked after. The rooms were not so clean and the swimming pool was green. The breakfast was below standard and that is being generous. The Milk that was left out for porridge was sour. For the monies paid, I expected more.
by A verified traveler
Posted 19 Mar 2019 on Hotels
We we’re a family that stayed over. Kids enjoyed the swimming pool. The breakfast was great!
by A verified traveler
Shocked and cancelled. Require a refund
Posted 6 Jan 2019 on HotelsWe cancelled our stay on arrival as the establishment was not to our liking. We are still struggling to get our money back as we only booked the night before our arrival. I am shocked by the attitude and that a cancellation policy is used to retain our money.
Comment from Hotel Management
11 Jan 2019 by Marita Schneider, Hotel Management
Dear Micheal
We actually refunded and advised accordingly as per the correspondence we explained that we had to wait for the transaction to be processed by Expedia and that until then it would be out of our hands as they retain their booking fee automatically. If you cancelled the reservation via expedia as advised it would have probably been expedited. We have refunded and send the proof of payment, and it's a pity that your impression was so negative but as a farm style establishment with dam water as supply for our pool there is that much we can do to get it to sparkle daily. Hope you had a great stay in the Cape.
by A verified traveler
Disappointed and uncomfortable stay
Posted 27 Dec 2018 on HotelsNo hot water in the shower, in the morning and evening. Bed was uncomfortable. Communal kitchen is left dirty in the evenings. No free bottled water, but filtered tap water. Poor value for the money paid. Service is unprofessional, with a "do not care" attitude.
Comment from Hotel Management
3 Jan 2019 by Marita Schneider, Hotel Management
Dear Anonymous
It is truly a pity that you did not report the lack of hot water, then we could have rectified the problem. We whee over capacity this season and when all the geysers are at work this can happen but it's mostly a timing issue and could have been resolved if we where made aware of it.
The filtered tap water is available in the rooms as it's adequate for consumption and the bottled water is available for sale from the honesty bar. We are trying to cut down on single use plastic and prefer the local water supply for the rooms water offering.
With regards to the kitchen we are a small establishment and cannot employ staff to clean the kistchen after guests have braaied and used the facility after 21h00 in the evening, which most often is the case. We try to stack away the dishes as best possible and as you can imagine when three families braai and have dinner there is a lot of dishes and clenaing to be done that time of the evening. All the rooms have tea and coffee facilities therefore most guest can help themselves to these during the evening and early morning and by breakfast all is cleared for the next day. The family interaction of being able to prepare meals and serve themselves is part of our offering and most of the guests are accommodating as far as that is concerned. We apologies if this was unacceptable for your standards. Thank you for your constructive feedback and we will most certainly make work of improving upon our service and product standard. Have a blessed 2019 !
by A verified traveler
Posted 15 Dec 2018 on Hotels
Comment from Hotel Management
19 Dec 2018 by Marita, Hotel Management
Dear Charl
Thank you for taking the time to give us such an excellent rating! We look forward to hosting you here in the beautiful Breede Valley again in the not so distant future!
by A verified traveler
Posted 17 Oct 2018
My third stay. Beautiful place and outstanding value.
by A verified traveler
Homely
Posted 27 Jul 2018 on HotelsCheck in was a breeze. Owners have very tastefully decorated this old farm house. It gives one a feel of being on a farm but with modern amenities. Breakfast was good. Felt very at home. Would highly recommend this establishment
Recommended
for Everyoneby A verified traveler
Nice hotel on farm
Posted 29 Apr 2018Hotel directions through Expedia took us to wrong guesthouse. Breakfast was great!
Comment from Hotel Management
11 Jun 2018 by Dietrich, Hotel Management
We will relay it to Expedia
by William
A very relaxed stay.
Posted 27 Mar 2017 on HotelsWe really enjoyed our stay here, very relaxed,the manager made us most welcome also made us dinner one evening, very good.
Breakfasts are excellent with lots of choice, bedroom was large also the bathroom in the room we had.
It's in the country a little but this has many aventages, would give it a plus for quietness, you can relax here.
Recommended
for Everyoneby A verified traveler from Eastbourne
Loved it!
Posted 1 Jan 2017
Pros: Character
Accommodation was very comfortable, service was excellent. Very friendly and helpful staff - loved it.
Definitely going back.
