Ratings based on 874 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The rooms were nice,great shower! Breakfast was plentiful, pool and hot tub could use some maintenance but we still enjoyed them. Bowling next door, and many restaurants within a 5-10 minute drive.
Comment from Hotel Management
3 Jan 2025 by Katie Nickles front desk manager. , Hotel Management
Samantha, Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay. Look forward to seeing you in the future.
by A verified traveler
Posted 29 Dec 2024
The staff are always very nice. We have stayed at this location several times and are always pleased with our room. We consider this location our home away from home while in Columbus.
Comment from Hotel Management
29 Dec 2024 by Katie Nickles front desk manager. , Hotel Management
Michael, We are happy to hear your stay was a great one! We look forward to seeing you again soon.
by A verified traveler
Posted 22 Dec 2024
Blankets were stained, beds were hard as a rock, looks like a motel from the 90’s, noisy neighbors going in and out all night, they accommodate blue collar workers which is fine but expect late night conversations from people with no volume knob.
Comment from Hotel Management
22 Dec 2024 by Katie Nickles front desk manager, Hotel Management
Tyler,I am sorry to hear that your stay wasn't up to par with our standards. I will share with our staff and will strive to do better in the future.
by A verified traveler
Posted 18 Dec 2024
Easy check in, friendly staff
Comment from Hotel Management
18 Dec 2024 by Katie Nickles front desk manager , Hotel Management
Lawrence,Thank you for you kind words on our staff. We look forward to seeing you in the future.
by A verified traveler from Columbus
Posted 13 Dec 2024
Price was very reasonable. Check-in was very quick and pleasant. Hotel is older but still in good shape and clean. Have stayed here twice this year. When in the Wooster area this will be my go to place.
Comment from Hotel Management
13 Dec 2024 by Katie Nickles front desk manager , Hotel Management
Patrick,Thank you for your kind words on your stay with us. We appreciate your continued support. We look forward to seeing you in the future.
by A verified traveler
Posted 27 Nov 2024
Cool
Comment from Hotel Management
27 Nov 2024 by Katie Nickles front desk manager. , Hotel Management
Anne,We are happy to hear you enjoyed your stay with us. Thank you for the positive feedback. We hope you stay with us again in the future.
by A verified traveler
Posted 25 Nov 2024
Overall okay, little run down
Comment from Hotel Management
26 Nov 2024 by Katie Nickles front desk manager. , Hotel Management
David, We appreciate your feedback on your stay. We hope you stay with us again in the future.
by A verified traveler
Posted 24 Nov 2024
This property seems old and tired. We stayed here because it was a convenient location and had a hot tub, only to find it was “out of order.” The breakfast is average. Front desk staff are not the friendly faces we’ve known in the past. I don’t see us returning here soon.
Comment from Hotel Management
24 Nov 2024 by Katie Nickles front desk manager, Hotel Management
Elizabeth,I am sorry that the hot tub was down during your stay, we have received the part to fix it and the hot tub is running. I also am sorry you didn't get to see staff you recognized. I hope you give us another chance in the future.
by A verified traveler
Posted 18 Nov 2024
The hotel staff were very nice and the hotel smelled clean and was clean for the most part. A guest had walked with muddy boots throughout the hallway leaving muddy prints and clumps of mud. I guess I thought the staff should have been on top of that. Also if you want people to swim in your pool, it has to be warmer. We were very disappointed that it was so cold. Totally could not use it. But the hot tub was nice and the pool area was clean. Breakfast was really good too.
Comment from Hotel Management
18 Nov 2024 by Katie Nickles front desk manager, Hotel Management
Shelia, Thank you for your review. I am sorry the pool was too cold and about the muddy footprints. I am glad you enjoyed the hot tub and breakfast. We look forward to seeing you again.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Katie Nickles front desk manager , Hotel Management
Diane,Thank you for your high ranking on your stay with us. We look forward to seeing you in the future.
