Ratings based on 550 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
No pool as said, jacuzzi rooms not working or available, no hot water for a whole day
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Bryan, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Elizabeth,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 2 Nov 2024
Old hotel, they keep it up as best they can. Hopefully it gets a refresh soon. Noisy neighbours on both sides, lol hockey players. Oh well.
Comment from Hotel Management
6 Nov 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Darren,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,
by A verified traveler
Posted 26 Oct 2024
Need renovation
Comment from Hotel Management
28 Oct 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Wayne,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 21 Oct 2024
It was easy to get to and clean and the staff were helpful
Comment from Hotel Management
21 Oct 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Heather,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Quality Hotel & Suites, Woodstock, ON, Hotel Management
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 20 Oct 2024
Meh
Comment from Hotel Management
21 Oct 2024 by Julian Gomez, Hotel Management
Dear Norio,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us as a valued guest.The hotel is slated for major renovations soon and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We truly hope for an opportunity to properly host you in the future.Sincerely,
by A verified traveler
Posted 19 Oct 2024
Really in need of renovation. Like really!!!!
Comment from Hotel Management
21 Oct 2024 by Julian Gomez, Hotel Management
Dear Craig,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us as a valued guest.The hotel is slated for major renovations soon and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We truly hope for an opportunity to properly host you in the future.Sincerely,
