Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
First of all don’t reserve through Expedia. They just overcharge you and their customer service doesn’t care.
The property wasn’t clean and in the day before the check out they didn’t bother with cleaning the room. They had same breakfast everyday and apparently just warm it up from the previous day
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Overall we enjoyed our stay. The property definitely needs some renovation. The lobby is beautiful but the rooms are dated and the bathrooms needs some repairs. The breakfast is the same everyday so they need to change the menu.
Comment from Hotel Management
21 Nov 2024 by Sam, Hotel Management
Thanks for sharing your feedback. This will certainly help us to improve.
by A verified traveler
Posted 19 Nov 2024
Hotel looks newer outside of the rooms. But you can definitely see where costs were cut…. In the rooms. Loose shower heads, sinks and bath tubs that don’t drain. Older TVs that don’t tune Channels. Old mattresses, lumpy lumpy lumpy. Staff were nice. Asking for a receipt took 2 days to get. Was told it would be emailed, didn’t happen. Called the hotel back and ask again, still nothing. Had to return to the hotel to get a copy. So make sure you leave with your receipt or you may never get one. In the end it’s an old
Hotel that was flip by a cut rate contractor. I hope anyone who chooses to stay has a better experience. God speed!
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thanks for sharing your rating with us.
by A verified traveler from Tolland
Posted 13 Nov 2024
Great location with quick access to the interstate. Lots of dining options besides the standard big box restaurants. Clean and well-kept. Friendly staff.
Comment from Hotel Management
21 Nov 2024 by Brian. , Hotel Management
Thanks for sharing your feedback. We greatly appreciate it.
by A verified traveler
Posted 4 Nov 2024
The cleanliness and everything around the hotel.
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thanks for sharing your feedback. We greatly appreciate it.
by A verified traveler
Posted 4 Nov 2024
Central to everything, quiet and clean.
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thanks for sharing your feedback. We greatly appreciate it.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thank you for sharing the rating with us.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
21 Nov 2024 by Brian, Hotel Management
Thank you for sharing the rating with us.
