Ratings based on 972 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
11 Jan 2025 by Bhavini, Hotel Management
Thank you so much for your valuable rating for us.Visit again.
by A verified traveler
Posted 7 Jan 2025
Does the job..
Comment from Hotel Management
11 Jan 2025 by Bhavini, Hotel Management
Thank you Cindy for your valuable rating for us, visit again.
by A verified traveler
Posted 31 Dec 2024
The room was big and beds comfortable but the walls are paper thin. You can hear everything!!! The people above my room were fighting since 11pm. I mean cursing very loud!!!! My kids could hear every single word these people were saying. It was 1am and they still would not stop fighting which made my kids scared so i decided to call the front desk but it was closed. I called the emergency number and told the manager about how disrupting the people above us were and he just said ok and never came to do anything about it. Then around 3am the people start having sex so loud. I was horrified since i had 2 children in my room. I got no sleep and my kids kept waking up because of all the noise. And to make matters worse, check out is at 11am and the housekeeper comes banging on our door at 10am. I told her we're not ready to leave yet. Then as I'm loading my stuff to the car at 10:30 she is just waiting by the door with her cart staring at us the whole time. It made me so uncomfortable. Did she have nothing else to do? This is by far the worst hotel stay I've ever experienced. Do not stay here if you want to get sleep!
Comment from Hotel Management
6 Jan 2025 by Bhavini , Hotel Management
Sorry for your inconvenience and we will take care of it.Thank you for staying with us.
by A verified traveler
Posted 30 Dec 2024
Very friendly and understanding staff
Comment from Hotel Management
5 Jan 2025 by Margi, Hotel Management
Thank you for staying with us, Eric, and the kind words. See you again next time!
by A verified traveler
Posted 24 Dec 2024
Affordable
Comment from Hotel Management
6 Jan 2025 by Bhavini , Hotel Management
Thank you for staying with us and visit again
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
11 Jan 2025 by Bhavini, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 20 Dec 2024
Great
Comment from Hotel Management
6 Jan 2025 by Bhavini, Hotel Management
Thank you for your valuable rating.Thank you for choosing us and visit again.
by A verified traveler
Posted 10 Dec 2024
Nothing special here, but the price. We were flying out of Sacramento early in the morning, so decided to book a night here instead of a park and fly hotel, which would have been a lot more expensive.
Facilities were clean. Staff was helpful. Like I said nothing really special but the price of $70.
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 27 Nov 2024
Stayed overnight for a return flight at SMF. Nice quick drive from the airport to Journey Inn. Check in was quick and simple, staff was pleasant and helpful. Room was spacious, relatively comfortable mattress. Air did not work well in the room (turned on every like 20 minutes for 1-2 minutes). Some hair in the bed was the only concern. Would stay here again!
