Ratings based on 942 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Very nice people
Comment from Hotel Management
27 Nov 2024 by GM, Hotel Management
Dear Eli, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 16 Nov 2024
Great place
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Daniel, Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 11 Nov 2024
Staff was friendly at check in.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Shawn Patrice, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Dear Tracy, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 2 Nov 2024
Awesomeness!
Comment from Hotel Management
2 Nov 2024 by GM, Hotel Management
Dear Micki, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Gerrma Bernardo, GM
by A verified traveler
Posted 21 Oct 2024
Love this property and the staff is Amazing!! I will stay here again.
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Theresa, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest, and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your intention to stay with us again. We look forward to serving you in the future. Best, Germa Bernardo, GM
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
11 Oct 2024 by GM, Hotel Management
Dear Althea, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 6 Oct 2024
Very nice
Comment from Hotel Management
7 Oct 2024 by GM, Hotel Management
Dear angie, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Gerrma Bernardo, GM
by A verified traveler
Posted 4 Oct 2024
I am disappointed to have to give this property a somewhat negative review. The Hotel looked newly renovated. There are nice restaurants/amenities close by however I didn't feel safe as there was a fair amount of homeless in the area around the property. Additionally which is typical with the Marriott Chain is there are always additional charges.
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
Dear John, We're so grateful you stayed with us. As locals, we can assure you that this area is really safe. Your feedback means the world to us, and we can't wait to welcome you back again soon. Sincerely, Gerrma Bernardo, GM
by A verified traveler
Posted 3 Oct 2024
Never seen cockroach in the hotel but
I saw it in my room
First day
I got room which some strong smell in the bathroom and asked to change the room but they did not have extra room which was not acceptable and I could not sleep because of the smoke smell
Second day I got new room but the cockroach there it was huge cockroach
Never ever seen this kind of bug in the hotel
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
Dear JongGeun, I'm very sorry for your poor experience. Marriott has the most comprehensive non-smoking policy in the business, and I regret that you detected an odor. We do take pest control very seriously. We contract with a vendor for preventative pest control, as well as have random inspections provided by the Health Department on a semi-annual basis, to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope to host you again for a much better stay.Sincerely, Gerrma Bernardo, GM
