Ratings based on 268 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 23 Dec 2024
Like having a fireplace but it didn't work
by A verified traveler
Posted 18 Dec 2024
Very comfortable beds, sizeable room and very clean
Comment from Hotel Management
23 Dec 2024 by Residence Inn Team, Hotel Management
Dear Cynthia,Thank you for sharing your great experience with us. It was our pleasure to have you in our hotel. We hope to see you again soon!
by A verified traveler
Posted 15 Dec 2024
The front desk lady was fantastic. Very kind; checked us in quickly and easily. Our heat did not seem to be working correctly on a very cold night so she gave us HER space heater for the night. We also had a good breakfast the next morning that was ready for us at 7 on a Saturday. The lady staffing that area was also hospitable, cheerful and helpful.
We had a 2-BR suite which each had a private bath with a great sitting area, fireplace, and kitchen including full-size frig with icemaker, oven and dishwasher. I would stay here again!
Comment from Hotel Management
23 Dec 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Janet,On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the leadership management team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Dec 2024
Great place to stay
Comment from Hotel Management
23 Dec 2024 by Residence Inn Team, Hotel Management
Dear Christian,Thank you for sharing your experience with us. We hope to welcome you again soon!
by A verified traveler
Posted 13 Nov 2024
Our recent stay at the Residence Inn was nothing short of exceptional. The breakfast spread was simply divine, offering various delicious options. The check-in process was smooth and efficient, and the customer service provided by General Manager Maria was truly outstanding. Her warm and friendly demeanor made us feel right at home. We highly recommend this hotel for a comfortable and memorable stay.
by A verified traveler
Posted 9 Nov 2024
Noisy dog barking all the time. Fire alarm at 7:00 am.
by A verified traveler
Posted 5 Nov 2024
This place presents well, it has everything at your fingertips, and that’s coupled with wonderful customer service!
by A verified traveler
Posted 30 Oct 2024
Very clean and comfortable hotel, convenient to shopping and dining options.
Comment from Hotel Management
31 Oct 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Nathan,Thank you for your great feedback! We hope to see youagain soon!
by A verified traveler
Posted 29 Oct 2024
Perfect
