Ratings based on 259 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Our recent stay at the Residence Inn was nothing short of exceptional. The breakfast spread was simply divine, offering various delicious options. The check-in process was smooth and efficient, and the customer service provided by General Manager Maria was truly outstanding. Her warm and friendly demeanor made us feel right at home. We highly recommend this hotel for a comfortable and memorable stay.
by A verified traveler
Posted 9 Nov 2024
Noisy dog barking all the time. Fire alarm at 7:00 am.
by A verified traveler
Posted 5 Nov 2024
This place presents well, it has everything at your fingertips, and that’s coupled with wonderful customer service!
by A verified traveler
Posted 30 Oct 2024
Very clean and comfortable hotel, convenient to shopping and dining options.
Comment from Hotel Management
31 Oct 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Nathan,Thank you for your great feedback! We hope to see youagain soon!
by A verified traveler
Posted 29 Oct 2024
Perfect
by A verified traveler
Posted 9 Oct 2024
Very nice property, great breakfast, and excellent customer service!!!
by A verified traveler
Posted 9 Oct 2024
Very nice property with great customer service!
by A verified traveler
Posted 1 Oct 2024
Property is clean and safe.Highly recommended
Comment from Hotel Management
5 Oct 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Balaji,Thank you for sharing your great experience with us .It was our pleasure having you in our hotel. We hope to see you again soon.
by A verified traveler
Posted 20 Aug 2024
I normally stay at the Courtyard Marriot when I go shopping at Potomac Mills. I came with my daughter and her family and she suggested we try Residency Inn and I am glad we did. Everything was so beautiful and comfortable. I will be returning soon.
Comment from Hotel Management
23 Aug 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Karen,Thank you for sharing your great experience with us. It was our pleasure to have you in our hotel. We look forward to seeing you again.
by A verified traveler
Posted 20 Aug 2024 on Orbitz
laundry machines are in poor conditions. a couple of broken ones, a couple of rusted ones.
