Ratings based on 365 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I liked that it was close to the lake, and had everything I needed for my stay, thankyou
Comment from Hotel Management
31 Dec 2024 by admin, Hotel Management
Good Morning Monica, Thank you for your comments on our location. We strive to provide a great stay in every aspect, and your feedback helps us focus on what matters most to our guests.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by admin, Hotel Management
Hi Susanne,Your comfort is our top priority, and we apologise for any discomfort experienced. We're currently reviewing our in-room amenities to provide a more comfortable and enjoyable stay
by A verified traveler
Posted 29 Dec 2024
Friendly staff. The renovated rooms were clean. Most rooms had a smell of mildew, pets and cigarettes. Extremely noisy hotel guests til midnight up and down balcony outside our room.
Comment from Hotel Management
30 Dec 2024 by cherry, Hotel Management
Thank you for sharing your feedback with us. We’re pleased to hear you found our staff friendly and enjoyed the cleanliness of our renovated rooms.during this peak season, you know some guests didn't follow up the stay guidance for keeping quiet enviroment, we are truly sorry about it.We appreciate your feedback, as it helps us enhance our services, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Barry, Hotel Management
Thank you for your positive rating! We’re glad you had a great stay and look forward to welcoming you back again soon.
by A verified traveler from Duffy
Posted 20 Dec 2024
Starting to date and quite a bit of wear and tear.
Comment from Hotel Management
20 Dec 2024 by Maria, Hotel Management
Good Morning Fiona, "Thank you for your feedback on our amenities. We're sorry to hear that certain aspects did not meet your expectations. We're continually working on improving our offerings based on guest feedback
by A verified traveler
Posted 5 Dec 2024
Bathroom sink base was perishing but clean and tidy and Reception was very helpful
Comment from Hotel Management
5 Dec 2024 by cherry, Hotel Management
Hi JaneThank you for staying at Lakeside and we are appreciated your feedback. Looking forward to seeing you next time
by A verified traveler
Posted 3 Dec 2024
It was great very quiet would stay again 🙂
Comment from Hotel Management
3 Dec 2024 by admin, Hotel Management
Thank you for your review. We are glad you enjoyed your stay and cant wait to have you stay with us in the future
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Jenny, Hotel Management
Hi Gail,Thank you for your kind review, we hope to see you again. - Jenny
by A verified traveler
Posted 24 Nov 2024
We were not given the cabin we booked with a Lake view, insted was in a room with a view of a roof, and the staff just blamed expedia and suggesgted next time we call them, THERE WILL NOT BE A NEXT TIME !!!!
Comment from Hotel Management
30 Nov 2024 by admin, Hotel Management
Hi Sean, please have a look at your reservation!! you reserved the king spa room not a cabin#350252327Expedia (booked 10/30/24)11/23/2024 - 11/24/2024Edit datesArrival time not providedConfirmed by property#4634999Lakeside Superior King Spa Room
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by cherry, Hotel Management
Hi MarieThank you for staying at Lakeside and your lovely feedback. Looking forward to seeing you next time.
