Ratings based on 135 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Oct 2024
The rooms are comfortable and clean, the only drawback is that it says it includes breakfast but the reality is that it only has a cereal and bread, so it is better not to trust if you are going to stay here and look for a place to have breakfast nearby.
Comment from Hotel Management
16 Oct 2024 by The Arabella North Coast, Hotel Management
Good AfternoonThank you for your review however I would like to clarify that we provide a Complimentary Continental Breakfast. Continental Breakfast consists of Breads for Toast, a wide selection of cereals & Museli, Yougurts, Espresso & Pod Coffee and a selection of Teas. We provide this Free of charge in our beautiful Garden Room.Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2024 on Wotif
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024
5 out of 5
by A verified traveler

Posted 26 Feb 2023 on Hotels
Comment from Hotel Management
28 Feb 2023 by The Arabella, Hotel Management
Thanks Mike. We are glad you enjoyed your stay with us
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2022 on Wotif
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2022 on Lastminute
4 out of 5
by A verified traveler

Posted 25 May 2022 on Wotif
nothing "UNIQUE" just similar to other good motels we have used
4 out of 5
by A verified traveler

Posted 21 Apr 2022 on Wotif
We really enjoyed our stay. Frances and the team were fantastic. Will be back next year
Comment from Hotel Management
5 May 2022 by The Arabella, Hotel Management
thanks Jane. Looking forward to seeing you back
5 out of 5
by A verified traveler

Posted 10 Mar 2022 on Wotif
Great place to stay near alstonville. Incredibly helpful service by Frances at a time of high pressure due to the Lismore floods. Thanks for all your help. Very nice garden rooms for those travelling or for a few days.
Comment from Hotel Management
10 Mar 2022 by The Arabella, Hotel Management
thank you so much James and Annette for your kind review. Travel safe until we see you again
3 out of 5
by A verified traveler

Overnight stay

Posted 19 Feb 2022 on Hotels
Motel is a bit tired and needs maintenance. Leaking taps, sofa seating has collapsed, Bathroom door catch got stuck in unlock and needed to be prodded to release, loose tap handle in shower.
Comment from Hotel Management
11 Mar 2022 by The Arabella, Hotel Management
Hi Jeffrey, Thanks for your feedback. We have replaced the sofa's. We have noted your comments and will get someone onto this once we are able to get some tradies. The flood in our area has left us all short of qualified tradies. Regards The Arabella