Ratings based on 926 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Orchard
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest Service Specialist, Hotel Management
Thank you for your response!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Mark Lowe - Guest Service Manager , Hotel Management
Thank you Brian
by A verified traveler
Posted 8 Nov 2024
I mistakenly booked a double room that was not in the Inn but rather in a cabin. Figuring that the cost was about the same, the images looked like a glamping kind of space I decided to keep it. Big mistake! The beds were comfortable but the rest was underwhelming based on the cost. It never quite warmed up. The cabins are summer cabins. Not insulated. The bathroom was cramp with a shower that doesn’t allow for much movement. Barely enough warm water for two people to shower. Overall very disappointing.
Comment from Hotel Management
8 Nov 2024 by Mark Lowe - Guest Service Manager , Hotel Management
Dear Jane, We do sincerely apologize for the confusion and your experience. We do have our cabins listed as clear as possible with pictures to support and we do mention that they are a summer seasonal cabin which is why they are offered at a lower rate. Once you were in the cabin and were unhappy did you contact the Front Desk or any Guest Services Agents? We did have rooms in the hotel available we would have happily moved you to had we known you were dissatisfied with the cabin. We do try to keep our cabins open until November and unfortunately, we did have an unusually cold October however we would have been happy to move you rooms to a warmer one or at the very least provide you with additional bedding, unfortunately we were never notified to able to rectify the situation. We hope you will visit us again in the future and we would suggest one of our newly renovated hotel rooms in order for a better experience next time.
by A verified traveler
Posted 31 Oct 2024
I stayed in one of the cottages. It wasn’t clear when booking that there isn’t wifi in the cottages. The meal in the restaurant was mediocre at best and pricey.
Comment from Hotel Management
1 Nov 2024 by Guest Service Specialist, Hotel Management
Thank you for your feedback! We do have wifi in cabin area as well. It is a bit slow due to provider switching. We are sorry for any inconvenience.
by A verified traveler
Posted 28 Oct 2024
We will defiantly be back ! Beautiful place
Comment from Hotel Management
28 Oct 2024 by Mark Lowe - Guest Service Manager , Hotel Management
Thank you Nicole!
by A verified traveler
Posted 26 Oct 2024
I stayed in one of the cabins. The bathroom was a bit small and the shower head was too low. However, the beds were comfortable. Didn't take me long to fall asleep and I slept well. I also couldn't watch the TV but I really didn't need to; I was outside for most of my stay and didn't spend too much time in the cabin. On the one day when it rained I had a book to keep me busy and my cellphone (it was easy to get on the inn's Wi-fi; no issues whatsoever). I ate at the restaurant one day and the food was delicious. For the reasons I mentioned earlier, I am deducting a point, but my overall experience was still grear. I'd recommend the Old Orchard Inn to anyone.
Comment from Hotel Management
26 Oct 2024 by Guest Service Specialist, Hotel Management
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us!
by A verified traveler
Posted 25 Oct 2024
It was great to be back to The Old "O". It looks like the new ownership has things going in the right direction. It was nice to see weddings in the barn and that the cabins are still available. Keep up the good work.
Comment from Hotel Management
25 Oct 2024 by Mark Lowe - Guest Service Manager , Hotel Management
Thank you Michael! So much more to come so stay tuned!
by A verified traveler
Posted 25 Oct 2024
It’s ok - a bit expensive for what you get. I think they like hockey teams and weddings to fill the place
Comment from Hotel Management
25 Oct 2024 by Mark Lowe - Guest Service Manager , Hotel Management
Thank you Stephen for your feedback. We do have a wide variety of room types which we can assure you are in-line with the ones our competitors offer, so please feel free to contact us directly for your next stay and we would be able to find a rate that will work best for both of us. Yes, we accept any all types of guests as we understand importance of the roll we play for our community and its businesses and associations so if you are even in need of a group booking please reach out. Thanks again and we look forward to having you back in the near future.
by A verified traveler
Posted 21 Oct 2024
Stayed in the cottages and they were so quaint ,rustic and very quiet . The grounds were beautiful and the scenery was absolutely stunning .
Staff was so friendly and welcoming.
Great place to stay !
Comment from Hotel Management
22 Oct 2024 by Guest Service Specialist, Hotel Management
Thank you for your feedback! We are so glad to hear that you enjoyed your stay with us! See you soon!
