Ratings based on 21 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
I really wanted to like my experience here, but this hotel is a luxurious facade. The check in experience was an absolute nightmare; the property manager did not communicate with me at all, and it took me an hour and a half to get the check in process sorted out because Expedia made a grave mistake and gave us the wrong number to a different company, resulting in the wrong people getting reprimanded (the concierge people at the apartment were amazing and super helpful, and I’m super grateful for them!) Once we entered room, it looks absolutely gorgeous and luxurious, but looks are deceiving. There were not enough towels for everyone (we only had 2 towels for 3 people), I had no proper pillows to sleep on when using the pull-out couch, (I had to use the decorative pillows on the couch), there were no towels in the kitchen, one of the toilet buttons didn’t work, the detachable shower head did not work, there was garbage in the freezer from the previous customers, and the wall lights in the bedroom did not work. It’s a shame because the room is gorgeous, the location is convenient and close to all of the main attractions, and as mentioned before, the concierge staff amazing, but the experience that I had has ruined my stay. I would not recommend staying here
Comment from Hotel Management
3 Nov 2024 by Mark, Hotel Management
Ty kretynie nie wiem jak cię nazwać pajacu
by A verified traveler
Disappointed
Posted 16 Jul 2024 on HotelsWe stayed in an apartment on a top floor. The temperature outside was above 30 and you could hardly feel the air conditioning in the apartment. Not only that the quality was so bad you couldn’t feel it was on, only one room had the air-con. It was absolutely roasting.
Maybe winter time is better!
There were only a couple of little hooks on a wall in the bathroom to hand your towels and such cheap quality that they kept falling off as soon as you hanged the towel.
We stay in many different locations and apartments and that was one of the worst experiences so far, sorry.
by A verified traveler
Posted 26 Jun 2024
Our room was clean and very fresh. I highly recommend this hotel for a one-day stay or for an extended vacation.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 17 Nov 2023
Checked in on a Saturday and room was dirty, light bulbs not working. Issues were sorted on the Monday. The apartment was not checked prior to my arrival or they did not care. Even though the location for work was great I will not use them again. Did not get value for money and no compensation for delay in sorting room.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 27 Sep 2023
Apartment was clean, modern, very specious and very comfortable, good kitchen and bathroom with washing machine. Good position and easy access to transport to go to any place of city. To summarise quiet place in the middle of city, definitely I going to come back in the future.
by A verified traveler
Posted 31 Jan 2023 on Hotels
by A verified traveler
Posted 11 Aug 2024
Va bene
by A verified traveler
Posted 29 Jul 2024 on Hotels
